ER Discharge Coordinator
HCA Healthcare, Dallas, TX, United States
Schedule:
Monday - Friday; 8:30am - 5:00pm
Do you want to join an organization that invests in you as an ER Discharge Coordinator? At Medical City Las Colinas, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary
As an ER Discharge Coordinator, you will be responsible for Point of Care (PoC) Patient Bedside scheduling as part of the company’s centralized ER and Urgent Care Follow-up programs. The truest intent of the ER discharge coordinator is a bedside-initiated patient experience, with the objectives of increased contact rate, scheduling immediacy, and improved overall patient experience. You will create and maintain a positive customer experience in a patient-centered, quality-driven environment.
Responsibilities
Speaks with customers, patients and stakeholders in a pleasant and professional manner; communicates appropriately and clearly with department leadership, co-workers and customers/patients.
Schedules patients for follow-up care bedside when appropriate.
Ensures performance and quality standards are met.
Provides superior customer service to internal and external customers and patients; supports the vision and strategy of the organization, positively promotes the services offered, and elevates issues to leadership as appropriate.
Suggests ideas for positive changes to department policies and procedures.
Qualifications
One year of related experience is preferred.
Benefits
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Monday - Friday; 8:30am - 5:00pm
Do you want to join an organization that invests in you as an ER Discharge Coordinator? At Medical City Las Colinas, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary
As an ER Discharge Coordinator, you will be responsible for Point of Care (PoC) Patient Bedside scheduling as part of the company’s centralized ER and Urgent Care Follow-up programs. The truest intent of the ER discharge coordinator is a bedside-initiated patient experience, with the objectives of increased contact rate, scheduling immediacy, and improved overall patient experience. You will create and maintain a positive customer experience in a patient-centered, quality-driven environment.
Responsibilities
Speaks with customers, patients and stakeholders in a pleasant and professional manner; communicates appropriately and clearly with department leadership, co-workers and customers/patients.
Schedules patients for follow-up care bedside when appropriate.
Ensures performance and quality standards are met.
Provides superior customer service to internal and external customers and patients; supports the vision and strategy of the organization, positively promotes the services offered, and elevates issues to leadership as appropriate.
Suggests ideas for positive changes to department policies and procedures.
Qualifications
One year of related experience is preferred.
Benefits
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr