Assistant Branch Manager
United Community, Lenoir City, TN, United States
Overview
The Assistant Branch Manager supports the Branch Manager in a wide range of customer service and sales activities, as well as lending operations to drive branch growth. This role involves mentoring, developing, and supervising branch staff while actively participating in achieving sales and service goals. The Assistant Branch Manager also focuses on strengthening customer relationships through outbound calls and customer profiling and takes on a management role in the Branch Manager’s absence.
What You’ll Do
Assist the Branch Manager with overall branch operations
Operate a Teller window during peak times or staffing shortages
Compile monthly reports on Teller Transactions and Over/Short reports
Conduct interviews and complete loan applications for consumer and small business loans
Stay updated on training and regulations related to lending, deposits, and branch operations
Generate new relationships and accounts, actively cross‑sell bank products and services
Update and monitor sales activities using 360 View
Maintain and enforce security policies and procedures
Help achieve branch sales, deposit, and loan growth targets
Motivate, train, and coach employees to meet branch goals
Assist with work schedules, performance reviews, and disciplinary actions
Represent the financial institution in community activities and business development
Ensure compliance with NMLS registration and renewal requirements, including fingerprinting and background checks
Requirements for Success
Minimum 3 years of sales and service experience in banking/financial services
Supervisory experience
Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
Active NMLS registration
Excellent interpersonal communication skills
Proficient in Microsoft Office programs
Preferred Skills
Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
Background in financial operating policies and procedures, banking regulations (state and federal), employee development, and public relations
Conditions of Employment
Must be able to pass a criminal background & credit check
This is a full‑time, non‑remote position
FLSA Status
Non‑Exempt
Pay Range
USD $38,769.00 - USD $57,876.00 /Yr.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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The Assistant Branch Manager supports the Branch Manager in a wide range of customer service and sales activities, as well as lending operations to drive branch growth. This role involves mentoring, developing, and supervising branch staff while actively participating in achieving sales and service goals. The Assistant Branch Manager also focuses on strengthening customer relationships through outbound calls and customer profiling and takes on a management role in the Branch Manager’s absence.
What You’ll Do
Assist the Branch Manager with overall branch operations
Operate a Teller window during peak times or staffing shortages
Compile monthly reports on Teller Transactions and Over/Short reports
Conduct interviews and complete loan applications for consumer and small business loans
Stay updated on training and regulations related to lending, deposits, and branch operations
Generate new relationships and accounts, actively cross‑sell bank products and services
Update and monitor sales activities using 360 View
Maintain and enforce security policies and procedures
Help achieve branch sales, deposit, and loan growth targets
Motivate, train, and coach employees to meet branch goals
Assist with work schedules, performance reviews, and disciplinary actions
Represent the financial institution in community activities and business development
Ensure compliance with NMLS registration and renewal requirements, including fingerprinting and background checks
Requirements for Success
Minimum 3 years of sales and service experience in banking/financial services
Supervisory experience
Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
Active NMLS registration
Excellent interpersonal communication skills
Proficient in Microsoft Office programs
Preferred Skills
Knowledge of Consumer and Small Business Lending Operations, Teller and CSR functions, bank products and services
Background in financial operating policies and procedures, banking regulations (state and federal), employee development, and public relations
Conditions of Employment
Must be able to pass a criminal background & credit check
This is a full‑time, non‑remote position
FLSA Status
Non‑Exempt
Pay Range
USD $38,769.00 - USD $57,876.00 /Yr.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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