Electronic Payments Specialist II
BOK Financial, Albuquerque, NM, United States
Job Description
The
Electronic Payments Specialist II
is responsible for processing advanced electronic payments in accordance with departmental policies, procedures, and banking regulatory compliance. Ensures all tasks are completed timely and accurately relying on knowledge and understanding of departmental processes and service level agreements. Collaborates professionally in a team environment and with other line of business partners to ensure customers are provided the highest level of service.
How You'll Spend Your Time
You will process advanced electronic payment transactions for internal and external customers, ensuring all payments are processed in a timely manner and proper debiting and crediting of DDA and general ledger accounts, and are in compliance with federal regulations, the Bank Secrecy Act, and bank policy. You will notify the appropriate party of suspicious activity when appropriate.
You will provide customer service to all internal and external customers by problem solving and/or providing information on issues such as payment orders, laws and regulations, deadlines, and/or customer inquiries.
You will serve as a liaison between bank technical personnel and third‑party vendors or the Federal Reserve when system upgrades and/or conversions occur.
You will maintain strict deadlines by following established procedures and regulations pertaining to payment orders.
You will collaborate with internal and external customers regarding the following topics/activities: research, confirmations, amendments and reversals as prompted by service requests, and approval on exception items.
You might assist in training employees on operating procedures and regulations.
Education & Experience Requirements
This level of knowledge is normally acquired through completion of an Associate's Degree in Business and 2-3 years’ experience in electronic payments, accounting, banking or other comparable environments. Strong knowledge of related federal, state, and industry standard regulations.
Strong knowledge of electronic payment systems, terminology and acronyms
Strong knowledge of accounting principles in order to understand debits/credits and settlement
Strong PC skills, including Microsoft Office products
Strong interpersonal skills including oral and written communication skills, problem resolution, and customer relation skills
Working knowledge of bank operations preferred
Strong knowledge of applicable federal and state regulatory compliance including Anti‑Money Laundering, Office of Foreign Assets Control, Bank Secrecy Act, Patriot Act, Sarbanes‑Oxley, Reg E, UCC4A
Working Conditions & Physical Requirements
Office
Equal Employment Opportunity
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.
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The
Electronic Payments Specialist II
is responsible for processing advanced electronic payments in accordance with departmental policies, procedures, and banking regulatory compliance. Ensures all tasks are completed timely and accurately relying on knowledge and understanding of departmental processes and service level agreements. Collaborates professionally in a team environment and with other line of business partners to ensure customers are provided the highest level of service.
How You'll Spend Your Time
You will process advanced electronic payment transactions for internal and external customers, ensuring all payments are processed in a timely manner and proper debiting and crediting of DDA and general ledger accounts, and are in compliance with federal regulations, the Bank Secrecy Act, and bank policy. You will notify the appropriate party of suspicious activity when appropriate.
You will provide customer service to all internal and external customers by problem solving and/or providing information on issues such as payment orders, laws and regulations, deadlines, and/or customer inquiries.
You will serve as a liaison between bank technical personnel and third‑party vendors or the Federal Reserve when system upgrades and/or conversions occur.
You will maintain strict deadlines by following established procedures and regulations pertaining to payment orders.
You will collaborate with internal and external customers regarding the following topics/activities: research, confirmations, amendments and reversals as prompted by service requests, and approval on exception items.
You might assist in training employees on operating procedures and regulations.
Education & Experience Requirements
This level of knowledge is normally acquired through completion of an Associate's Degree in Business and 2-3 years’ experience in electronic payments, accounting, banking or other comparable environments. Strong knowledge of related federal, state, and industry standard regulations.
Strong knowledge of electronic payment systems, terminology and acronyms
Strong knowledge of accounting principles in order to understand debits/credits and settlement
Strong PC skills, including Microsoft Office products
Strong interpersonal skills including oral and written communication skills, problem resolution, and customer relation skills
Working knowledge of bank operations preferred
Strong knowledge of applicable federal and state regulatory compliance including Anti‑Money Laundering, Office of Foreign Assets Control, Bank Secrecy Act, Patriot Act, Sarbanes‑Oxley, Reg E, UCC4A
Working Conditions & Physical Requirements
Office
Equal Employment Opportunity
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.
#J-18808-Ljbffr