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New Orleans, Louisiana – Community Leasing Specialist (Multifamily & Affordable

Columbia Residential, New Orleans, LA, United States


Overview
Columbia Residential is looking for a Community Leasing Specialist located in New Orleans, Louisiana, to become a part contributor to fulfilling the mission and vision of the company.

Responsibilities

Interact directly with prospective and current residents by marketing, showing and leasing apartment homes in a courteous and prompt manner.

Prepare the property for receiving guests prior to the time designated for opening office in accordance with established procedures.

Lease apartments and aggressively sell its products and services with an acceptable closing ratio to achieve established goals and exceed budgeted occupancy percentages.

Assist with the day-to-day operations and function of the community to include answering the phone, taking work orders, data entry, planning/hosting resident functions, and community newsletter.

Conduct site tours for prospects; introduce the Community amenities; show decorated model apartment homes and/or the vacant market-rate units.

Develop, refine and effectively implement excellent telephone, personal sales and customer service techniques.

Design marketing campaigns to generate activity, cold calling to businesses in order to generate hot leads; decorate units to become show units.

Maintain an accurate inventory of apartments available to rent, list of prospective residents and current information concerning renewals.

Contact current residents to renew lease while negotiating the highest rent increase possible.

Prepare all lease-related documents, move-in, and welcome packages; explain all lease documents to new and existing residents; ensure all documents are completed accurately prior to resident move-in.

Conduct pre-qualifications and rental verifications of prospective residents in accordance with company and housing rules and regulations.

Follow established policies and procedures in the qualification, screening, and acceptance of applicants for residency.

Deliver resident gifts; assist with move-in/move-out procedures by inspecting units prior to resident’s move-in to ensure units are clean and rent-ready.

Education & Qualifications

High School Graduate or General Education Degree (GED) for consideration.

Associate’s degree or equivalent form, 2-year college or Technical School preferred.

Experience / Specialized Knowledge

Sales and Customer Service.

Property Management Software and Low-Income Housing Tax Credit (LIHTC) experience preferred.

Other Requirements

Complete in-house training within the first 90 days of employment.

Passion – Enjoy the work you do; demonstrates a pleasant professional demeanor and show a desire for success.

Entrepreneurial Spirit – Exhibit behavior that is consistent with the Vision, Mission Statement and Core Values of the Company; make the work environment enjoyable for self and others.

This job description should not be considered all-inclusive. It is merely a guide of expected job duties and responsibilities. The duties and responsibilities described are not permanent and may be modified at any time. At the request of management, an employee may be asked to perform additional duties within the scope of our work with little to no advance notice.

Flexible Benefits Options

Medical Insurance

Dental Insurance

Vision Insurance

Supplemental Insurance (AFLAC)

Prescription Drug Coverage

Flexible Spending Account

401(k) Retirement Savings Plan

Employee Assistance Program

Performance-based Bonus Program

Tuition and Professional Development Assistance

Short-term Disability Insurance

Long-term Disability Insurance

Basic Life Insurance

Voluntary Life Insurance

Accidental Death and Dismemberment Insurance

Paid Time-Off (including your birthday!)

Paid Holidays

Health Reimbursement Account

Employee Referral Program

Our Company Values

Excellence

Integrity

Responsibility

Responsiveness

Respect

Character

If these Core Values are part of your attributes, we welcome you to join Columbia Residential!

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