Outbound Assistant Manager (Friday|Saturday|Sunday : Day Shift)
WebstaurantStore, Albany, GA, United States
Job Summary
The Outbound Assistant Manager assists the Outbound Manager in overseeing the shipping department of the facility within their respective shift, including picking, packing, and indirect positions, focusing on quality, accuracy, and providing excellent customer experience. The Outbound Assistant Manager works with the Outbound Manager to collaborate with leadership on other shifts and departments to ensure compliance with all protocol and SOPs, problem solving, and meeting operational directives.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operational
Assists with the management of the day‑to‑day operations within the Outbound department, including Picking, Consolidation, Packing, QA, and other indirect roles. Ensure that the team is consistently focused on achieving a high degree of quality, efficiency, and accuracy to satisfy our customer base.
Train, coach, develop, and hold accountable up to X employees to achieve operational metrics and satisfy the needs of the distribution center.
Works closely with the Inbound Manager to monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed.
Provide clear and frequent communication to all teams regarding company policies and procedures.
In collaboration with the Outbound Manager, lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects.
Assists in analyzing opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency.
People
Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy.?
Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed.
Promptly complete all admin duties relating to employee management to the expected standard.
Leadership
Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality.
Work with the Outbound Manager and Team Leads to create development plans for employees to maintain engagement and develop a leadership bench.
Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees.
Serve as a leader not only for the assigned department, but for the entire distribution center, holding peers, managers and employees accountable to expectations.
Physical Requirements
Work is performed while standing and/or walking, up to and including 12 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.
Experience
Minimum of 2 years of relevant experience in operations leadership.
Associate?degree in a related field, or equivalent combination of education and experience.?
Experience working in a distribution?or manufacturing?environment preferred.?
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
Proficiency with MS Office?required (Outlook, Word, Excel, PowerPoint).?
Strong analytical and problem‑solving skills required.?
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding.?
Demonstrated ability to manage multiple assignments and deadlines in a fast‑paced environment.
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence.
Customer service‑oriented attitude with a demonstrated desire to exceed expectations.?
Ability to work off‑shift as required to respond to urgent needs.
Company Overview
The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.
Benefits
Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid Parental Leave
Life Insurance
Disability
Dependent Care FSA
401(k) matching
Employee Assistance Program
Wellness Incentives
Company Discounts
AT&T & Verizon Discount
Bonus Opportunities
Accident Insurance
Critical Illness Insurance
Adoption Assistance
Available at HQ Locations Only
On‑Site Fitness Centers
Dog‑friendly Offices
#J-18808-Ljbffr
The Outbound Assistant Manager assists the Outbound Manager in overseeing the shipping department of the facility within their respective shift, including picking, packing, and indirect positions, focusing on quality, accuracy, and providing excellent customer experience. The Outbound Assistant Manager works with the Outbound Manager to collaborate with leadership on other shifts and departments to ensure compliance with all protocol and SOPs, problem solving, and meeting operational directives.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operational
Assists with the management of the day‑to‑day operations within the Outbound department, including Picking, Consolidation, Packing, QA, and other indirect roles. Ensure that the team is consistently focused on achieving a high degree of quality, efficiency, and accuracy to satisfy our customer base.
Train, coach, develop, and hold accountable up to X employees to achieve operational metrics and satisfy the needs of the distribution center.
Works closely with the Inbound Manager to monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed.
Provide clear and frequent communication to all teams regarding company policies and procedures.
In collaboration with the Outbound Manager, lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects.
Assists in analyzing opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency.
People
Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy.?
Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed.
Promptly complete all admin duties relating to employee management to the expected standard.
Leadership
Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality.
Work with the Outbound Manager and Team Leads to create development plans for employees to maintain engagement and develop a leadership bench.
Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees.
Serve as a leader not only for the assigned department, but for the entire distribution center, holding peers, managers and employees accountable to expectations.
Physical Requirements
Work is performed while standing and/or walking, up to and including 12 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.
Experience
Minimum of 2 years of relevant experience in operations leadership.
Associate?degree in a related field, or equivalent combination of education and experience.?
Experience working in a distribution?or manufacturing?environment preferred.?
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
Proficiency with MS Office?required (Outlook, Word, Excel, PowerPoint).?
Strong analytical and problem‑solving skills required.?
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding.?
Demonstrated ability to manage multiple assignments and deadlines in a fast‑paced environment.
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence.
Customer service‑oriented attitude with a demonstrated desire to exceed expectations.?
Ability to work off‑shift as required to respond to urgent needs.
Company Overview
The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.
Benefits
Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid Parental Leave
Life Insurance
Disability
Dependent Care FSA
401(k) matching
Employee Assistance Program
Wellness Incentives
Company Discounts
AT&T & Verizon Discount
Bonus Opportunities
Accident Insurance
Critical Illness Insurance
Adoption Assistance
Available at HQ Locations Only
On‑Site Fitness Centers
Dog‑friendly Offices
#J-18808-Ljbffr