Customer Service Representative – Fragrance Manufacturing
ALL IN ONE Employment Services, Miami, FL, United States
Customer Service Representative (Bilingual) – Fragrance Manufacturing
Full-Time | Downtown Miami, FL | $50,000–$60,000 per year
All In One Employment Services is currently hiring on behalf of a valued fragrance manufacturing company client located in the heart of Downtown Miami. This is an excellent full-time opportunity for a motivated and customer-focused professional seeking to grow within a great work environment and a fast-paced manufacturing industry.
We are looking for a
Bilingual Customer Service Representative
who is fluent in
English and Spanish , highly organized, and experienced in handling customer accounts, order processing, and client communications with professionalism and efficiency.
Job Responsibilities
Provide outstanding customer service support to clients, distributors, and internal teams
Respond to customer inquiries via phone, email, and online channels in both
English and Spanish
Process orders, invoices, shipping updates, returns, and product inquiries
Maintain accurate customer records and order information in company systems
Use
Microsoft Excel fluently
for reporting, data entry, order tracking, and inventory coordination
Collaborate with sales, production, logistics, and warehouse teams to ensure timely order fulfillment
Resolve customer issues and complaints in a professional and timely manner
Assist with product documentation, account updates, and customer follow-up
Support daily office and administrative customer service functions
Qualifications
Bilingual: English and Spanish required
Strong
Microsoft Excel skills required
(advanced data entry, spreadsheets, formulas, reporting)
Previous
customer service experience required
Experience in
fragrance manufacturing, personal care products, cosmetics, beauty, or similar consumer products is a plus
Excellent communication and problem‑solving skills
Strong attention to detail and ability to multitask
Professional demeanor and team‑oriented attitude
Compensation & Benefits
Salary:
$50,000–$60,000 annually
Full-time position
Great office environment
Career growth opportunities
Prime
Downtown Miami location
#J-18808-Ljbffr
Full-Time | Downtown Miami, FL | $50,000–$60,000 per year
All In One Employment Services is currently hiring on behalf of a valued fragrance manufacturing company client located in the heart of Downtown Miami. This is an excellent full-time opportunity for a motivated and customer-focused professional seeking to grow within a great work environment and a fast-paced manufacturing industry.
We are looking for a
Bilingual Customer Service Representative
who is fluent in
English and Spanish , highly organized, and experienced in handling customer accounts, order processing, and client communications with professionalism and efficiency.
Job Responsibilities
Provide outstanding customer service support to clients, distributors, and internal teams
Respond to customer inquiries via phone, email, and online channels in both
English and Spanish
Process orders, invoices, shipping updates, returns, and product inquiries
Maintain accurate customer records and order information in company systems
Use
Microsoft Excel fluently
for reporting, data entry, order tracking, and inventory coordination
Collaborate with sales, production, logistics, and warehouse teams to ensure timely order fulfillment
Resolve customer issues and complaints in a professional and timely manner
Assist with product documentation, account updates, and customer follow-up
Support daily office and administrative customer service functions
Qualifications
Bilingual: English and Spanish required
Strong
Microsoft Excel skills required
(advanced data entry, spreadsheets, formulas, reporting)
Previous
customer service experience required
Experience in
fragrance manufacturing, personal care products, cosmetics, beauty, or similar consumer products is a plus
Excellent communication and problem‑solving skills
Strong attention to detail and ability to multitask
Professional demeanor and team‑oriented attitude
Compensation & Benefits
Salary:
$50,000–$60,000 annually
Full-time position
Great office environment
Career growth opportunities
Prime
Downtown Miami location
#J-18808-Ljbffr