Assistant Case Manager (Case Aide)
Arizona Department of Child Safety, Flagstaff, AZ, United States
Assistant Case Manager – Case Aide
Location: 2163 N. Vickey St., Flagstaff, AZ 86004
Salary: $18.35 hourly
Requisition Closing Date: 4/29/2026
What You’ll Do
Support children and families under the direction of a Case Manager
Provide direct services in Department of Child Safety programs
Transport clients and ensure proper use of child safety seats
Schedule appointments and coordinate services
Supervise parent‑child visits
Refer clients to community resources
Attend court hearings and required meetings
Document client interactions and activities
Provide general case management and clerical support
We’re Looking For Someone Who Can
Build and maintain trusting, professional relationships with children, parents, caregivers, and multidisciplinary team members
Demonstrate compassionate communication and active listening when supporting families during sensitive situations
Use attention to detail when completing clerical tasks such as data entry, file maintenance, and document preparation
Collaborate effectively with case managers, supervisors, and service providers as part of a team‑centered approach
Utilize Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work
Safely transport children to appointments while maintaining compliance with driving and safety requirements
What We Need From You (Required Qualifications)
High School Diploma or GED
Valid driver’s license and a satisfactory 39‑month driving record
The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
Work history, Central Registry and Public Record will be considered
Knowledge Areas That Support Success
Basic principles of human and social services
Child welfare and family support concepts
Basic safety practices related to client transportation and child safety seating
The Perks
Comprehensive medical, dental, and life insurance options
A supportive retirement plan through the Arizona State Retirement System (ASRS)
10 paid holidays annually and generous vacation and sick leave
Paid Parental Leave Program (must meet the criteria)
Higher education discounts, wellness programs, and professional growth and development opportunities
For a complete list of benefits provided by The State of Arizona, please visit our benefits page.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602‑255‑3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
#J-18808-Ljbffr
Location: 2163 N. Vickey St., Flagstaff, AZ 86004
Salary: $18.35 hourly
Requisition Closing Date: 4/29/2026
What You’ll Do
Support children and families under the direction of a Case Manager
Provide direct services in Department of Child Safety programs
Transport clients and ensure proper use of child safety seats
Schedule appointments and coordinate services
Supervise parent‑child visits
Refer clients to community resources
Attend court hearings and required meetings
Document client interactions and activities
Provide general case management and clerical support
We’re Looking For Someone Who Can
Build and maintain trusting, professional relationships with children, parents, caregivers, and multidisciplinary team members
Demonstrate compassionate communication and active listening when supporting families during sensitive situations
Use attention to detail when completing clerical tasks such as data entry, file maintenance, and document preparation
Collaborate effectively with case managers, supervisors, and service providers as part of a team‑centered approach
Utilize Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work
Safely transport children to appointments while maintaining compliance with driving and safety requirements
What We Need From You (Required Qualifications)
High School Diploma or GED
Valid driver’s license and a satisfactory 39‑month driving record
The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
Work history, Central Registry and Public Record will be considered
Knowledge Areas That Support Success
Basic principles of human and social services
Child welfare and family support concepts
Basic safety practices related to client transportation and child safety seating
The Perks
Comprehensive medical, dental, and life insurance options
A supportive retirement plan through the Arizona State Retirement System (ASRS)
10 paid holidays annually and generous vacation and sick leave
Paid Parental Leave Program (must meet the criteria)
Higher education discounts, wellness programs, and professional growth and development opportunities
For a complete list of benefits provided by The State of Arizona, please visit our benefits page.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602‑255‑3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
#J-18808-Ljbffr