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ERP Software Administrator

Miller Electric Company, Charlotte, NC, United States


ERP Software Administrator – Join the Miller Team
Are you looking for a rewarding career as an ERP Software Administrator? Do you thrive in a team-focused environment where serving others is at the heart of what you do? If so, you may have just found your ideal opportunity.

For nearly 90 years,

Miller Electric Company

has been a proud signatory contractor with the IBEW, employing the most experienced and highly trained workforce in the industry. Our success is rooted in our core values— trust, collaboration, safety, quality, community, and stewardship —and in how we bring these values to life every day.

We are seeking a highly motivated and experienced COINS Construction ERP Software Administrator to join our IT team. The ideal candidate will have a strong understanding of the COINS platform and its modules, as well as experience in system administration, configuration, troubleshooting, and user support. This role will be instrumental in ensuring the optimal performance and utilization of our COINS ERP system to support the company’s payroll and human resources modules.

Essential Duties & Responsibilities
Area Liaison

Act as area liaison to the Payroll, Human Resource, and accounting teams for the Payroll and Human Resource modules

Assist teams with reporting, documentation, troubleshooting system procedures

Aid in monthly, quarterly, and annual procedures including financial close, payroll reconciliations, W-2 filings, State Taxes, Benefit Enrollments and Audit

Assist with Union reporting and Union system set up

Collaboration with other area liaisons for Operations, Service and Financial modules

COINS Continuous System Improvement Projects

Act as the liaison between business subject matter experts during system improvement projects

Gather and document business requirements and translate them into technical specifications for the COINS system

Coordinate user acceptance testing (UAT) and ensure that the implemented system meets the needs of the business

Work with business analysts to ensure all former and current business processes are documented

System Administration And Key File Maintenances

Monitor system performance and troubleshoot any issues that arise

Ensure data integrity and security within the COINS environment, along with other members

Configure and customize COINS modules to meet the specific needs of the business

User Support

Provide training and support to COINS users across the organization

Create and maintain user documentation and training materials

Assist users with resolving technical issues and answering questions related to COINS functionality

Required Qualifications

Proven experience (3+ years) as a COINS Construction ERP Software Administrator or similar role

In-depth knowledge of COINS payroll and human resource modules, particularly those relevant to the construction industry

Strong technical skills in system administration, configuration, troubleshooting, and database management

Excellent communication and interpersonal skills, with the ability to effectively interact with both technical and non-technical users

Ability to work independently and as part of a team

Preferred

Experience in the construction industry

Familiarity with other construction software or ERP systems

Prior experience with software implementations

Certifications in COINS or related technologies

Benefits

Medical and Dental (100% of the premium covered by Miller Electric)

401k retirement with company matching

Vision plans

Disability Insurance

Basic and Supplemental Life Insurance

Flexible Spending Accounts

Travel Accident Insurance

Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy
Please review our affirmative action policy.

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