Printer & IT Support Specialist II

Konica Minolta Business Solutions Canada is seeking a Technical Support Specialist in Ramsey, NJ. This role is focused on diagnosing and resolving hardware and software issues for various print solutions. Candidates should have a strong customer service orientation and at least three years of technical experience, ideally in the printer or IT sector. Responsibilities include maintaining documentation and creating Knowledge Base solutions. Proficiency in Windows, Mac, and UNIX is preferred. The position offers a dynamic work environment with a high-volume support center.
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