Operations Coordinator
Rumpke Waste & Recycling, Greenville, OH, United States
Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.
When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.
This is your opportunity to make a difference for you and your family. Come join our team!
Responsibilities of Position
Perform data entry in a timely and accurate fashion
Communicate and coordinate with sales and operations departments on missed stops, and other customer-related issues
Professionally interact with internal and external customers
Analyze and edit commercial and/or residential routes using routing software
Review daily driver paperwork for residential and/or commercial routes
Monitor, correct, and edit route sheet information as needed
Troubleshoot missed customers and attempt resolution by communicating with Route Managers, Route Supervisors, and dispatchers
Act as liaison between sales, operations, and customer service to help resolve routing and service issues
Review the daily activities and productivity of route drivers
Perform online data entry for residential and/or commercial accounts
Assist supervisors to keep maps up to date and accurate
Create, process, and track purchase orders for various LOBs
Communicate with accounts payable to receive invoices in a timely manner
Use dispatch software, GPS systems, and communication tools to manager driver activities as needed
Create, process, and track maintenance purchase orders as needed
Order and track all supplies (safety gear, forms, etc) as needed
Dispatch, route and complete container data entry as needed
Back up the scale operator, office supervisor, and inventory specialist as needed
Perform other duties as assigned
Supervisory Responsibility
This position will not manage employees
Skills & Abilities Needed for Position
Excellent verbal & written communication skills
Must be organized and detail oriented with the ability to multi-task
Must possess excellent customer service and data entry skills
Must work efficiently and effectively, both independently and as a team
Able to meet deadlines and complete assignments within stated time frames
Be able to present and maintain a professional appearance and demeanor at all times
Experience & Knowledge Needed for Position
Previous experience in Administrative Assistance, or similar experience is preferred
Computer proficiency in Windows and Microsoft applications; AS400 experience, a plus
General knowledge of office functions
Waste industry experience, a plus
Physical Requirements in a Regular Workday
Frequently lifting/carrying/pushing/pulling a max of 10 lbs
Rarely lifting/carrying a max of 35 lbs
Rarely pushing/pulling a max of 20 lbs
Continuously working in changing temperatures, wet/humid conditions
Continuously working in areas of dust, odors, mist, gases, and other airborne matter
Occasionally stooping/kneeling/crouching/crawling
Occasionally climbing and/or balancing
Frequently sitting/standing/walking
Additional Working Conditions/Aspects
Ability to travel between offices, as required
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
#J-18808-Ljbffr
When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.
This is your opportunity to make a difference for you and your family. Come join our team!
Responsibilities of Position
Perform data entry in a timely and accurate fashion
Communicate and coordinate with sales and operations departments on missed stops, and other customer-related issues
Professionally interact with internal and external customers
Analyze and edit commercial and/or residential routes using routing software
Review daily driver paperwork for residential and/or commercial routes
Monitor, correct, and edit route sheet information as needed
Troubleshoot missed customers and attempt resolution by communicating with Route Managers, Route Supervisors, and dispatchers
Act as liaison between sales, operations, and customer service to help resolve routing and service issues
Review the daily activities and productivity of route drivers
Perform online data entry for residential and/or commercial accounts
Assist supervisors to keep maps up to date and accurate
Create, process, and track purchase orders for various LOBs
Communicate with accounts payable to receive invoices in a timely manner
Use dispatch software, GPS systems, and communication tools to manager driver activities as needed
Create, process, and track maintenance purchase orders as needed
Order and track all supplies (safety gear, forms, etc) as needed
Dispatch, route and complete container data entry as needed
Back up the scale operator, office supervisor, and inventory specialist as needed
Perform other duties as assigned
Supervisory Responsibility
This position will not manage employees
Skills & Abilities Needed for Position
Excellent verbal & written communication skills
Must be organized and detail oriented with the ability to multi-task
Must possess excellent customer service and data entry skills
Must work efficiently and effectively, both independently and as a team
Able to meet deadlines and complete assignments within stated time frames
Be able to present and maintain a professional appearance and demeanor at all times
Experience & Knowledge Needed for Position
Previous experience in Administrative Assistance, or similar experience is preferred
Computer proficiency in Windows and Microsoft applications; AS400 experience, a plus
General knowledge of office functions
Waste industry experience, a plus
Physical Requirements in a Regular Workday
Frequently lifting/carrying/pushing/pulling a max of 10 lbs
Rarely lifting/carrying a max of 35 lbs
Rarely pushing/pulling a max of 20 lbs
Continuously working in changing temperatures, wet/humid conditions
Continuously working in areas of dust, odors, mist, gases, and other airborne matter
Occasionally stooping/kneeling/crouching/crawling
Occasionally climbing and/or balancing
Frequently sitting/standing/walking
Additional Working Conditions/Aspects
Ability to travel between offices, as required
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre-employment testing
Must be able to read and speak the English language
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
#J-18808-Ljbffr