Service Concierge Rental Appointment Coordinator
Volvo of Orange County, Santa Ana, CA, United States
We are one of the largest dealerships in the country and growing. Currently, looking for an additional service concierge who would help us provide excellent care to our service customers.
Responsibilities include(not limited to)
Schedule and manage service appointments efficiently
Coordinate loaner vehicle bookings, availability, and confirmations
Communicate with clients via phone, email, and in person
Inspect loaner vehicles for damage
Maintain accurate records and calendars
Provide excellent customer service and support
Create internal repair orders for loaner and fleet vehicles as needed
Qualifications
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Proficiency with scheduling tools and basic computer systems
Ability to work independently and as part of a team
Prior experience in Car Dealership, coordination, scheduling, or customer service is a plus
What We Offer
Competitive pay
Friendly and supportive work environment
Opportunities for growth and advancement
Medical, Dental and Vision Plans
401(k) retirement plan
Life Insurance
Paid Holidays and PTO
Paid sick days
#J-18808-Ljbffr
Responsibilities include(not limited to)
Schedule and manage service appointments efficiently
Coordinate loaner vehicle bookings, availability, and confirmations
Communicate with clients via phone, email, and in person
Inspect loaner vehicles for damage
Maintain accurate records and calendars
Provide excellent customer service and support
Create internal repair orders for loaner and fleet vehicles as needed
Qualifications
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Proficiency with scheduling tools and basic computer systems
Ability to work independently and as part of a team
Prior experience in Car Dealership, coordination, scheduling, or customer service is a plus
What We Offer
Competitive pay
Friendly and supportive work environment
Opportunities for growth and advancement
Medical, Dental and Vision Plans
401(k) retirement plan
Life Insurance
Paid Holidays and PTO
Paid sick days
#J-18808-Ljbffr