Student Success Outreach Specialist
University of Wisconsin Madison, Boulder Junction, WI, United States
Job Summary
Join a mission-driven team dedicated to expanding access to higher education. The Student Success Outreach Specialist supports high school students in Lac du Flambeau—particularly first-generation and low-income students—on their path to college through relationship-building, academic guidance, and consistent support.
In this role, you will collaborate with ITA instructors, campus partners, and Lac du Flambeau community partners to deliver engaging, site-based programming, provide personalized advising, and help students prepare for postsecondary success. This position is ideal for someone committed to educational equity who enjoys working with young people in a collaborative, student-centered environment. Successful candidates will be able to effectively communicate in both small and large group settings, be detail oriented with strong organizational skills, and demonstrate the ability to manage multiple priorities.
Key Responsibilities
Planning and executing program events and activities
Managing site logistics and facility coordination
Overseeing technology and equipment distribution
Tracking student progress, engagement, and attendance
Managing supplies and inventory
Serving as the primary point of contact for site communication
The candidate selected for this position may perform a combination of on-site and remote work subject to an approved flexible work arrangement (FWA), which is reviewed and approved annually. Remote work requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer. Per University policy, transportation between home and assigned work location is not payable/reimbursable and will be at the expense of the employee.
This position requires a flexible schedule with job responsibilities taking place outside the standard work week as well as occasional evening and weekend hours. The Student Success Outreach Specialist will need reliable transportation to frequently travel between local high schools in the Lac du Flambeau community and will have to occasionally travel to Madison.
Additional Responsibilities
Identifies, promotes, and maintains external partnerships to support the pre-college program
Provides support in identifying appropriate fields of study, career options, or programs and refers students to appropriate resources
Serves as a main point of contact to students and provides information about educational options and academic requirements
Maintains detailed records of student progress and other needed data
Schedules, secures, and communicates logistics and resources in support of a pre-college program
Develops and evaluates curriculum and programs and provides recommendations for improvement
Researches, develops, and facilitates pre-college program content and materials
Delivers pre-college program content and materials to community members
Department
Division of Information Technology, Academic Technology, Information Technology Academy (ITA)
Academic Technology, part of UW-Madison's Division of Information Technology (DoIT), provides innovative and sustainable technology services that support teaching, learning, research, and outreach throughout the university community.
Information Technology Academy (ITA) is a pre-college program that prepares low-income and first generation students for higher education. Originally launched in Madison, ITA expanded in 2013 to reach more Native American and rural students through ITA Oneida and ITA Lac du Flambeau. Since its inception, 96% of ITA graduates have been accepted to institutions of higher education, demonstrating the program's success in preparing students for post-secondary opportunities.
ITA provides students with a structured, multi-year experience designed to build technical and academic skills while fostering personal growth and confidence.
Compensation
Starting salary will be based on experience and qualifications. Well qualified applicants can expect to earn between $45,500 - $65,000, with final salary based on experience and qualifications.
Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at https://hr.wisc.edu/benefits/.
Required Qualifications
Professional experience working with high school-aged students in advising, mentoring, education, or outreach programs
Experience planning and coordinating events or programs, including the logistics, scheduling, and implementation of events
Experience tracking and maintaining records and data
Experience working with Tribal communities or Indigenous populations, in community-based or educational programs
Preferred Qualifications
In addition to required qualifications, the most qualified candidates may also have the following preferred qualifications:
Experience working with first-generation and/or low-income student populations in a college access, pre-college, or youth development setting
A person with strong connections within the Lac du Flambeau Band of Lake Superior Chippewa Indians of Wisconsin community is preferred
Education
Bachelor's degree in Education, Counseling, Social Work, or a related field - preferred minimum
How to Apply
Click on the "Apply" button to start the application process.
You will be prompted to upload the following documents:
Resume
Letter of Qualifications
Applicants should attach a letter of qualifications and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process.
Please note that successful applicants must be authorized to work in the United States without need of employer sponsorship, on or before the effective date of appointment. University sponsorship is not available for this position.
Contact Information
DoIT Human Resources, doit-hr@doit.wisc.edu, 608-263-1790
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Institutional Statement on Diversity
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
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Join a mission-driven team dedicated to expanding access to higher education. The Student Success Outreach Specialist supports high school students in Lac du Flambeau—particularly first-generation and low-income students—on their path to college through relationship-building, academic guidance, and consistent support.
In this role, you will collaborate with ITA instructors, campus partners, and Lac du Flambeau community partners to deliver engaging, site-based programming, provide personalized advising, and help students prepare for postsecondary success. This position is ideal for someone committed to educational equity who enjoys working with young people in a collaborative, student-centered environment. Successful candidates will be able to effectively communicate in both small and large group settings, be detail oriented with strong organizational skills, and demonstrate the ability to manage multiple priorities.
Key Responsibilities
Planning and executing program events and activities
Managing site logistics and facility coordination
Overseeing technology and equipment distribution
Tracking student progress, engagement, and attendance
Managing supplies and inventory
Serving as the primary point of contact for site communication
The candidate selected for this position may perform a combination of on-site and remote work subject to an approved flexible work arrangement (FWA), which is reviewed and approved annually. Remote work requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer. Per University policy, transportation between home and assigned work location is not payable/reimbursable and will be at the expense of the employee.
This position requires a flexible schedule with job responsibilities taking place outside the standard work week as well as occasional evening and weekend hours. The Student Success Outreach Specialist will need reliable transportation to frequently travel between local high schools in the Lac du Flambeau community and will have to occasionally travel to Madison.
Additional Responsibilities
Identifies, promotes, and maintains external partnerships to support the pre-college program
Provides support in identifying appropriate fields of study, career options, or programs and refers students to appropriate resources
Serves as a main point of contact to students and provides information about educational options and academic requirements
Maintains detailed records of student progress and other needed data
Schedules, secures, and communicates logistics and resources in support of a pre-college program
Develops and evaluates curriculum and programs and provides recommendations for improvement
Researches, develops, and facilitates pre-college program content and materials
Delivers pre-college program content and materials to community members
Department
Division of Information Technology, Academic Technology, Information Technology Academy (ITA)
Academic Technology, part of UW-Madison's Division of Information Technology (DoIT), provides innovative and sustainable technology services that support teaching, learning, research, and outreach throughout the university community.
Information Technology Academy (ITA) is a pre-college program that prepares low-income and first generation students for higher education. Originally launched in Madison, ITA expanded in 2013 to reach more Native American and rural students through ITA Oneida and ITA Lac du Flambeau. Since its inception, 96% of ITA graduates have been accepted to institutions of higher education, demonstrating the program's success in preparing students for post-secondary opportunities.
ITA provides students with a structured, multi-year experience designed to build technical and academic skills while fostering personal growth and confidence.
Compensation
Starting salary will be based on experience and qualifications. Well qualified applicants can expect to earn between $45,500 - $65,000, with final salary based on experience and qualifications.
Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at https://hr.wisc.edu/benefits/.
Required Qualifications
Professional experience working with high school-aged students in advising, mentoring, education, or outreach programs
Experience planning and coordinating events or programs, including the logistics, scheduling, and implementation of events
Experience tracking and maintaining records and data
Experience working with Tribal communities or Indigenous populations, in community-based or educational programs
Preferred Qualifications
In addition to required qualifications, the most qualified candidates may also have the following preferred qualifications:
Experience working with first-generation and/or low-income student populations in a college access, pre-college, or youth development setting
A person with strong connections within the Lac du Flambeau Band of Lake Superior Chippewa Indians of Wisconsin community is preferred
Education
Bachelor's degree in Education, Counseling, Social Work, or a related field - preferred minimum
How to Apply
Click on the "Apply" button to start the application process.
You will be prompted to upload the following documents:
Resume
Letter of Qualifications
Applicants should attach a letter of qualifications and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process.
Please note that successful applicants must be authorized to work in the United States without need of employer sponsorship, on or before the effective date of appointment. University sponsorship is not available for this position.
Contact Information
DoIT Human Resources, doit-hr@doit.wisc.edu, 608-263-1790
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Institutional Statement on Diversity
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
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