Underwriting Support Specialist
Markel, Red Bank, NJ, United States
Job Responsibilities
Assist with insurance renewals: gather, review, and update client information, prepare renewal documentation, and ensure accurate, complete submissions before underwriter review.
Process endorsements: facilitate policy changes (additions, modifications, deletions), update records accurately, and communicate changes to clients and internal teams.
Quality control: review completed endorsements and renewals for accuracy and compliance with company policies.
Serve as the primary point of contact for agents/brokers by gathering information for underwriters, answering questions, resolving low‑complexity issues, and processing business transactions that do not require underwriter sign‑off.
Monitor and process incoming work within policy support mailboxes and other assigned workflows.
Send market block notifications to producers following established protocols.
Maintain routine communication with team members, agents/brokers, and key business partners to research, gather information, review, and complete transactions.
Follow internal guidelines, procedures, and service standards to ensure all assigned work is processed timely, accurately, and meets compliance standards.
Participate in special projects and other duties as assigned to enhance team efficiency, meet customer needs, and achieve business results.
Education
High school diploma required; Bachelor’s degree preferred.
Work Experience / Skill Sets
Excellent oral and written communication and organizational skills.
1–2 years of underwriting support experience preferred.
Ability to multi‑task in a fast‑paced environment.
Ability to work independently and within a team.
Attention to detail and adherence to process.
Willingness to pursue an insurance designation (AINS).
Intermediate proficiency in Microsoft Office, particularly Word and Excel.
Benefits
Competitive health, dental, and vision insurance plan options, optional life, disability, and AD&D insurance.
401(k) with employer match, Employee Stock Purchase Plan, paid time off, corporate and floating holidays, and parental leave.
Hybrid working schedule: three days in the office and two days remote.
Equal Employment Opportunity
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic, including race, color, sex, religion, creed, ancestry, age, disability, sexual orientation, gender identity, genetic information, pregnancy, marital status, veteran status, or any other classification protected by applicable law.
Caution: Employment Scams
Markel is aware of employment‑related scams where fraudsters impersonate recruiters and request confidential personal information. All legitimate Markel job postings appear on the Markel Group Careers website; legitimate communications come from Markel.com email addresses. Report suspected scams to rarecruiting@markel.com.
US Work Authorization required. Markel does not sponsor visas.
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Assist with insurance renewals: gather, review, and update client information, prepare renewal documentation, and ensure accurate, complete submissions before underwriter review.
Process endorsements: facilitate policy changes (additions, modifications, deletions), update records accurately, and communicate changes to clients and internal teams.
Quality control: review completed endorsements and renewals for accuracy and compliance with company policies.
Serve as the primary point of contact for agents/brokers by gathering information for underwriters, answering questions, resolving low‑complexity issues, and processing business transactions that do not require underwriter sign‑off.
Monitor and process incoming work within policy support mailboxes and other assigned workflows.
Send market block notifications to producers following established protocols.
Maintain routine communication with team members, agents/brokers, and key business partners to research, gather information, review, and complete transactions.
Follow internal guidelines, procedures, and service standards to ensure all assigned work is processed timely, accurately, and meets compliance standards.
Participate in special projects and other duties as assigned to enhance team efficiency, meet customer needs, and achieve business results.
Education
High school diploma required; Bachelor’s degree preferred.
Work Experience / Skill Sets
Excellent oral and written communication and organizational skills.
1–2 years of underwriting support experience preferred.
Ability to multi‑task in a fast‑paced environment.
Ability to work independently and within a team.
Attention to detail and adherence to process.
Willingness to pursue an insurance designation (AINS).
Intermediate proficiency in Microsoft Office, particularly Word and Excel.
Benefits
Competitive health, dental, and vision insurance plan options, optional life, disability, and AD&D insurance.
401(k) with employer match, Employee Stock Purchase Plan, paid time off, corporate and floating holidays, and parental leave.
Hybrid working schedule: three days in the office and two days remote.
Equal Employment Opportunity
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic, including race, color, sex, religion, creed, ancestry, age, disability, sexual orientation, gender identity, genetic information, pregnancy, marital status, veteran status, or any other classification protected by applicable law.
Caution: Employment Scams
Markel is aware of employment‑related scams where fraudsters impersonate recruiters and request confidential personal information. All legitimate Markel job postings appear on the Markel Group Careers website; legitimate communications come from Markel.com email addresses. Report suspected scams to rarecruiting@markel.com.
US Work Authorization required. Markel does not sponsor visas.
#J-18808-Ljbffr