FIFA Fan Operations Venue Coordinator - Match Day Only
FIFA World Cup 2026™ - Canada, Mexico and the United States, Seattle, WA, United States
Overview
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will feature 48 teams hosted by Canada, Mexico and the United States, redefining excellence and creating unique opportunities for greater participation and engagement among fans and players across North America and around the world.
Responsibilities
Serve as point of contact for the FIFA Fan Operations Venue Lead on all Fan Services Operations.
Manage Gate Supervisors, ensuring they are briefed and equipped.
Deploy, brief, and oversee Fan Operations volunteers.
Provide critical event and venue information to fans and staff through multiple channels.
Coordinate with Audio Descriptive Commentators.
Oversee Restricted Item Storage across stadiums.
Work with Accessibility team to deliver high‑standard mobility and accessible services.
Maintain and deploy company assets and equipment.
Collaborate with other departments to identify and solve potential issues.
Perform other duties as assigned by the Fan Operations Venue Lead.
Profile
Accountability:
Demonstrate commitment, analyze behavior, assume consequences, learn from mistakes.
Decision Making:
Identify and act quickly in critical situations, take initiative, calculate risks, explore alternatives.
Inclusivity:
Share information, influence others, maintain support network.
Initiative:
Seek unconventional solutions, generate fresh ideas.
Innovation:
Seek unconventional solutions, generate fresh ideas.
Leadership:
Lead colleagues, encourage teamwork, delegate authority and decision‑making as needed.
Vision:
Understand organizational impact, anticipate consequences, formulate strategic plans.
Education & Qualifications
Bachelor’s degree
Strong problem‑solving skills and quick decision making
Ability to use complex communication pathways and access resources quickly
Effective interpersonal skills for building professional relationships across diverse teams
Adaptability to dynamic environments with rapidly changing situations
Work Experience
3+ years of experience in event management and/or operations roles
Experience collaborating with large teams
Public speaking experience
Leadership experience, particularly with part‑time staff and/or volunteers (plus)
Languages
Fluent in English; Spanish and/or French proficiency is a plus
Technology
Proficient in MS Office (Excel, Word, PowerPoint, Outlook, Teams, Visio & Project) and planning software and online collaboration tools.
Benefits
Additional benefits package: medical, dental, vision, disability insurance, life insurance and a 401k retirement plan.
Pay Information
In accordance with Washington's Equal Pay and Opportunity Act, the pay range for this position is $28 per hour. The range may not apply elsewhere. The final base pay will depend on education, experience, qualifications, certifications, skills, location, performance metrics, shift, travel requirements, collective bargaining agreements and business needs.
About FIFA 26
FIFA World Cup 26™ will feature 48 teams hosted by Canada, Mexico and the United States, redefining excellence and creating unique opportunities for greater participation and engagement from fans and players in North America and around the world.
#J-18808-Ljbffr
At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will feature 48 teams hosted by Canada, Mexico and the United States, redefining excellence and creating unique opportunities for greater participation and engagement among fans and players across North America and around the world.
Responsibilities
Serve as point of contact for the FIFA Fan Operations Venue Lead on all Fan Services Operations.
Manage Gate Supervisors, ensuring they are briefed and equipped.
Deploy, brief, and oversee Fan Operations volunteers.
Provide critical event and venue information to fans and staff through multiple channels.
Coordinate with Audio Descriptive Commentators.
Oversee Restricted Item Storage across stadiums.
Work with Accessibility team to deliver high‑standard mobility and accessible services.
Maintain and deploy company assets and equipment.
Collaborate with other departments to identify and solve potential issues.
Perform other duties as assigned by the Fan Operations Venue Lead.
Profile
Accountability:
Demonstrate commitment, analyze behavior, assume consequences, learn from mistakes.
Decision Making:
Identify and act quickly in critical situations, take initiative, calculate risks, explore alternatives.
Inclusivity:
Share information, influence others, maintain support network.
Initiative:
Seek unconventional solutions, generate fresh ideas.
Innovation:
Seek unconventional solutions, generate fresh ideas.
Leadership:
Lead colleagues, encourage teamwork, delegate authority and decision‑making as needed.
Vision:
Understand organizational impact, anticipate consequences, formulate strategic plans.
Education & Qualifications
Bachelor’s degree
Strong problem‑solving skills and quick decision making
Ability to use complex communication pathways and access resources quickly
Effective interpersonal skills for building professional relationships across diverse teams
Adaptability to dynamic environments with rapidly changing situations
Work Experience
3+ years of experience in event management and/or operations roles
Experience collaborating with large teams
Public speaking experience
Leadership experience, particularly with part‑time staff and/or volunteers (plus)
Languages
Fluent in English; Spanish and/or French proficiency is a plus
Technology
Proficient in MS Office (Excel, Word, PowerPoint, Outlook, Teams, Visio & Project) and planning software and online collaboration tools.
Benefits
Additional benefits package: medical, dental, vision, disability insurance, life insurance and a 401k retirement plan.
Pay Information
In accordance with Washington's Equal Pay and Opportunity Act, the pay range for this position is $28 per hour. The range may not apply elsewhere. The final base pay will depend on education, experience, qualifications, certifications, skills, location, performance metrics, shift, travel requirements, collective bargaining agreements and business needs.
About FIFA 26
FIFA World Cup 26™ will feature 48 teams hosted by Canada, Mexico and the United States, redefining excellence and creating unique opportunities for greater participation and engagement from fans and players in North America and around the world.
#J-18808-Ljbffr