Security Administrator
Greater Baltimore Medical Center (GBMC), Baltimore, MD, United States
Under limited supervision, the Security Administrator is responsible for assisting security leadership with the overall operation and supervision of the Security Department and security staff, and will assist in the development, education, training and implementation of security policies, procedures and strategies to ensure the protection of patients, visitors, staff, property, buildings and grounds. The Security Administrator is responsible for the direct supervision of the Security Department's team members to include but not limited to scheduling, time and attendance, corrective actions, education, training, and ensuring the compliance of GBMC Security Department policies, procedures and practices. The Security Administrator is responsible for assisting GBMC Security Officer 3's who have direct supervision of a shift with shift operations and/or administrative issues.
Education
High school diploma or equivalent.
Experience
5 years of security, corrections, law enforcement, military experience is preferred.
Skills
In depth knowledge and experience of security procedures, criminal law, and surveillance equipment
Must be willing and able to work unscheduled hours based on the needs of the department
Must be able to read, understand, implement and execute GBMC Security strategies as depicted in the GBMC Security policies, procedures, practices
Crisis intervention training and experience
Must display exceptional customer service and communication skills
Remain flexible to ever changing environments; adapt well to different situations
Intermediate computer skills to utilize innovative, wireless technology at client specific sites
Ability to handle both common and crisis situations, calmly and efficiently
Licensures, Certifications
Current State Driver's License which must be maintained throughout employment
Current CPR certification that must be maintained throughout employment
EMTALA training is required and must be successfully completed within the new hire probationary period prior to the employee working independently.
GBMC Workplace Violence Prevention Training is required and must be completed within the new hire period, prior to the employee working independently
Principal Duties and Responsibilities
Collaborate with department leaders to determine security needs and solutions
Recruitment of security department applicants
Conduct investigations in support and collaboration with Legal, Human Resources, Employee Health Services, and department leaders
Maintain training and education compliance of all security department members in accordance to The Joint Commission and CMS standards
Ensure the facility is provided with high quality security services to protect people and property
Report safety concerns, security breaches and unusual circumstances both verbally and in writing
Build, improve and maintain effective relationships with both patients, visitors and staff.
Answer questions and assist patients' staff and visitors
Answer phones or greet patients, staff, visitors / employees in a professional, welcoming manner
GBMC Values
Respect
I will treat everyone with courtesy. I will foster a healing environment.
Treats others with fairness, kindness, and respect for personal dignity and privacy
Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
Meets and/or exceeds customer expectations
Actively pursues learning and self-development
Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
Sets a positive, professional example for others
Takes ownership of problems and does what is needed to solve them
Appropriately plans and utilizes required resources for various job duties
Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
Works cooperatively and collaboratively with others for the success of the team
Addresses and resolves conflict in a positive way
Seeks out the ideas of others to reach the best solutions
Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
Demonstrates honesty, integrity and good judgment
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
Embraces change and improvement in the work environment
Continuously seeks to improve the quality of products/services
Displays flexibility in dealing with new situations or obstacles
Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$47,769.08 - $71,653.62
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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Education
High school diploma or equivalent.
Experience
5 years of security, corrections, law enforcement, military experience is preferred.
Skills
In depth knowledge and experience of security procedures, criminal law, and surveillance equipment
Must be willing and able to work unscheduled hours based on the needs of the department
Must be able to read, understand, implement and execute GBMC Security strategies as depicted in the GBMC Security policies, procedures, practices
Crisis intervention training and experience
Must display exceptional customer service and communication skills
Remain flexible to ever changing environments; adapt well to different situations
Intermediate computer skills to utilize innovative, wireless technology at client specific sites
Ability to handle both common and crisis situations, calmly and efficiently
Licensures, Certifications
Current State Driver's License which must be maintained throughout employment
Current CPR certification that must be maintained throughout employment
EMTALA training is required and must be successfully completed within the new hire probationary period prior to the employee working independently.
GBMC Workplace Violence Prevention Training is required and must be completed within the new hire period, prior to the employee working independently
Principal Duties and Responsibilities
Collaborate with department leaders to determine security needs and solutions
Recruitment of security department applicants
Conduct investigations in support and collaboration with Legal, Human Resources, Employee Health Services, and department leaders
Maintain training and education compliance of all security department members in accordance to The Joint Commission and CMS standards
Ensure the facility is provided with high quality security services to protect people and property
Report safety concerns, security breaches and unusual circumstances both verbally and in writing
Build, improve and maintain effective relationships with both patients, visitors and staff.
Answer questions and assist patients' staff and visitors
Answer phones or greet patients, staff, visitors / employees in a professional, welcoming manner
GBMC Values
Respect
I will treat everyone with courtesy. I will foster a healing environment.
Treats others with fairness, kindness, and respect for personal dignity and privacy
Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
Meets and/or exceeds customer expectations
Actively pursues learning and self-development
Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
Sets a positive, professional example for others
Takes ownership of problems and does what is needed to solve them
Appropriately plans and utilizes required resources for various job duties
Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
Works cooperatively and collaboratively with others for the success of the team
Addresses and resolves conflict in a positive way
Seeks out the ideas of others to reach the best solutions
Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
Demonstrates honesty, integrity and good judgment
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
Embraces change and improvement in the work environment
Continuously seeks to improve the quality of products/services
Displays flexibility in dealing with new situations or obstacles
Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$47,769.08 - $71,653.62
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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