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Facilities Coordinator

JLL, Redwood City, CA, United States


JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you are looking to apply your experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Coordinator
What this job involves:
As a Site Operations Coordinator at JLL, you will provide essential administrative and operational support to the site‑management team. This role ensures smooth day‑to‑day facilities operations and serves as a key liaison between clients, vendors and internal stakeholders.

Schedule: Monday through Friday, 8 am – 5 pm (some overtime required)

Day‑to‑day tasks will include:
Operational Support

Schedule and coordinate vendor activities and site inspections

Manage site work orders for Facilities and MAC

Coordinate site meetings and help prepare relevant set‑ups and materials

Assist front‑desk operations and greet visitors

Assist in snack & refreshment program execution and oversight

Liaise with regional mailroom lead to ensure smooth site operations

Maintain accurate records of vendor interactions, service requests and site activities

Participate in safety and compliance initiatives to promote a safe working environment

Assist with budget development in collaboration with Site and Regional Facility Managers

Client Stakeholder Management

Receive and process client requests for operational and event needs

Participate in planning meetings with clients, facility managers and key stakeholders

Initiate meetings to review schedules with vendors and stakeholders

Communicate issues and concerns requiring resolution to appropriate JLL leadership

Respond to routine inquiries from staff, vendors and clients

Reporting and Documentation

Assist in preparation of reports on site operations and vendor performance

Track and report on key performance indicators (KPIs)

Assist with close‑out activities including reports, lessons learned and client surveys

Support the implementation of site procedures and protocols

Maintain site documentation and operational manuals

Desired experience and technical skills
Required

2+ years of experience in facilities coordination, operational support or a similar role in a corporate real‑estate environment

Strong organizational skills and attention to detail with the ability to multi‑task

Proficiency in Microsoft Office suite, especially Excel and Outlook

Proficiency in Google Workspace Apps, particularly Sheets and Mail

Excellent written and verbal communication skills

Ability to prioritize tasks, manage time effectively and work both independently and as part of a team

Excellent understanding of customer‑service principles

Ability to work onsite full time with flexibility for travel between client locations

Preferred

Bachelor’s degree in a related field

Experience in a facilities‑management or property‑management environment

Knowledge of construction or commercial real‑estate industry

Familiarity with vendor‑management concepts

Experience with data entry and CMMS management

Understanding of health and safety practices in a workplace setting

Strong interpersonal skills with the ability to interact with executive‑level internal and external clients

Personal Attributes

Detail‑oriented with the ability to prioritize and manage differing business needs

Self‑motivated with the ability to identify skill‑development opportunities and seek training

Flexible with work hours and travel as needed

Talent for self‑management and proactive problem‑solving

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

75,000.00 - 80,000.00 USD per year

Location:

On‑site – Redwood City, CA

Benefits

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

California Residents Only
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to providing reasonable accommodations to individuals with disabilities. We consider all qualified applicants, including those with criminal histories, in compliance with applicable state and local laws.

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