Low Voltage/Data Center Technician
IES Communications, Folsom, CA, United States
Job Summary
The Low Voltage/Data Center Technician will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Data Center Tech will drive data center best practice and relative industry standards into working processes and procedures as/where applicable.
Responsibilities
Directly support and complete all scheduled data center MACs (Moves/Adds/Changes).
Hardware installation MACs, including device labeling, power connectivity and network cable connectivity.
Complete hardware support work orders involving: hardware and cabling MACs, certification, troubleshooting and break-fix.
Asset management, auditing and daily work log/ticket tracking.
Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply).
Maintain a safe and secure operating environment within the data center and report violations to supervisor.
Detailed and thorough documentation and record keeping.
Maintain site security protocols, badging requirements and data protection procedures.
Ensure all media storage devices are properly logged, secured and documented to ensure compliance with retention practices.
Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty), and DCIM tools.
Coordinate equipment/material receiving, shipping and RMA processing support as required.
Provide vendor and security escorts as needed.
Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis.
Support standard and emergency operating procedures for data center; provide status reporting regarding Data Center service availability, performance, capacity utilization as required.
Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
Coordinate equipment installation and delivery schedules in accordance with project plans.
On-call duties as needed.
Minimum salary: USD 30,000 to USD 35,000 per year.
Qualifications
Physical and Mental Requirements: Must be self-motivated, detail oriented, positive in approach, professional and able to contribute to process improvements.
Must promote the company culture and mission to all employees, vendors, clients and business partners.
2+ years working in data centers, operations or related technical field.
General knowledge of server
etwork equipment and software support configurations.
Basic understanding of AC/DC power principles, data center power distribution and best practices.
Strong aptitude for independent working and high productivity.
Must be able to act as the company liaison with customer representatives.
Proven problem solving, critical thinking, and communication skills (reading, writing, and oral presentation).
Physical ability to work at heights, on ladders, in confined spaces; lift up to 50 pounds and move up to 75 pounds.
Color vision and ability to read small print; hearing and recognition of audible signals.
Excellent communication and customer relationship skills.
Education, Certification, License, and Skill Requirements: High school diploma or GED; 2+ years of data center experience; any server, OS, Network or data center certifications are a plus.
Proficiency with Microsoft Office (Word, Excel).
Must meet company minimum driving standards.
EEO Statement
IES is an Equal Employment Opportunity Employer. EEO & Affirmative Action. The policy prohibits discrimination and encourages applicants from minorities, women, individuals with disabilities, and protected veterans. IES participates in E-Verify. Reasonable accommodation is available for applicants with disabilities.
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The Low Voltage/Data Center Technician will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Data Center Tech will drive data center best practice and relative industry standards into working processes and procedures as/where applicable.
Responsibilities
Directly support and complete all scheduled data center MACs (Moves/Adds/Changes).
Hardware installation MACs, including device labeling, power connectivity and network cable connectivity.
Complete hardware support work orders involving: hardware and cabling MACs, certification, troubleshooting and break-fix.
Asset management, auditing and daily work log/ticket tracking.
Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply).
Maintain a safe and secure operating environment within the data center and report violations to supervisor.
Detailed and thorough documentation and record keeping.
Maintain site security protocols, badging requirements and data protection procedures.
Ensure all media storage devices are properly logged, secured and documented to ensure compliance with retention practices.
Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty), and DCIM tools.
Coordinate equipment/material receiving, shipping and RMA processing support as required.
Provide vendor and security escorts as needed.
Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis.
Support standard and emergency operating procedures for data center; provide status reporting regarding Data Center service availability, performance, capacity utilization as required.
Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
Coordinate equipment installation and delivery schedules in accordance with project plans.
On-call duties as needed.
Minimum salary: USD 30,000 to USD 35,000 per year.
Qualifications
Physical and Mental Requirements: Must be self-motivated, detail oriented, positive in approach, professional and able to contribute to process improvements.
Must promote the company culture and mission to all employees, vendors, clients and business partners.
2+ years working in data centers, operations or related technical field.
General knowledge of server
etwork equipment and software support configurations.
Basic understanding of AC/DC power principles, data center power distribution and best practices.
Strong aptitude for independent working and high productivity.
Must be able to act as the company liaison with customer representatives.
Proven problem solving, critical thinking, and communication skills (reading, writing, and oral presentation).
Physical ability to work at heights, on ladders, in confined spaces; lift up to 50 pounds and move up to 75 pounds.
Color vision and ability to read small print; hearing and recognition of audible signals.
Excellent communication and customer relationship skills.
Education, Certification, License, and Skill Requirements: High school diploma or GED; 2+ years of data center experience; any server, OS, Network or data center certifications are a plus.
Proficiency with Microsoft Office (Word, Excel).
Must meet company minimum driving standards.
EEO Statement
IES is an Equal Employment Opportunity Employer. EEO & Affirmative Action. The policy prohibits discrimination and encourages applicants from minorities, women, individuals with disabilities, and protected veterans. IES participates in E-Verify. Reasonable accommodation is available for applicants with disabilities.
#J-18808-Ljbffr