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Epicor Technical Specialist

Washington Frank International, Scottsdale, AZ, United States


ob Description: Epicor Technical Specialist
Position Summary
This is a full‑time,

on‑site role in Arizona (AZ)

responsible for the day‑to‑day operations and technical support of an Epicor ERP environment. The Epicor Technical Specialist will own ERP system stability, performance, and upgrades, including leading a transition to

Epicor Kinetic 2024 . This role works closely with IT, Operations, Finance, and other business teams to support ERP improvements, reporting, integrations, and automation initiatives. Responsibilities include troubleshooting, technical configuration, SQL‑based work, and driving continuous ERP optimization.

About the Organization
The organization is a

rapidly growing manufacturer

serving high‑reliability industries. Following a significant recent expansion that added a second advanced production facility, the business continues to scale and take on increasingly complex operational requirements. As a result, its ERP and business systems are evolving to support higher demands for efficiency, accuracy, and integration. This role will play a key part in modernizing and optimizing the Epicor ERP platform to support continued growth.

Qualifications / Skills

5+ years of hands‑on Epicor ERP experience in a technical role, including system administration, module configuration, user support, customization, and issue resolution

Bachelor’s degree in Information Technology, MIS, Computer Science, or equivalent experience

Strong understanding of end‑to‑end manufacturing operations, including production planning, inventory control, supply chain, and financial processes

Proficiency in

C#, .NET, SQL, BAQs, BPMs, SSRS, and ODBC connectivity , including dashboards and custom development

Experience supporting ERP upgrades and implementations

Proven experience customizing and integrating ERP systems with a focus on scalable, adaptable business processes

Familiarity with

DocStar ECM

and

Epicor Financial Planner

is a plus

Experience with

Epicor REST APIs , Application Studio, or other low‑code / no‑code tools preferred

Strong analytical, communication, and project management skills with a history of supporting cross‑functional teams

Responsibilities

Own and manage Epicor system configuration, data migrations, and integrations to meet evolving business requirements

Lead ERP initiatives across multiple manufacturing sites in collaboration with cross‑functional stakeholders

Provide day‑to‑day Epicor support, resolving functional and technical issues such as posting errors, MES transaction gaps, and inventory discrepancies

Design, develop, and deploy ERP solutions using C#, .NET, BAQs, BPMs, SSRS reports, APIs, dashboards, DMT, and customizations

Coordinate testing, validation, and documentation for ERP enhancements, fixes, and upgrades

Lead implementations of key system integrations, including Epicor Financial Planner and DocStar ECM

Develop deep understanding of operational processes and leverage ERP capabilities for continuous improvement

Monitor ERP performance and proactively address system issues to ensure stability and reliability

Support SOP creation and lead user training initiatives

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