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Candidate & Member Relations Intern

CAIA Association, Amherst, MA, United States


Candidate & Member Relations Intern
Summer 2026

Title
Candidate & Member Relations (CMR) Intern

Classification
Non-Exempt

Compensation
This is a paid internship at $18 per hour. Interns are not eligible for additional benefits.

Position Type
Part-Time (15-20 hours per week)

Reports to
Associate Director of Customer Relations

Department
CMR

Location
Amherst, MA

Schedule
Ability to travel to the Amherst office on an as needed basis

Work Authorization
Candidates must be legally authorized to work in the United States

About CAIA
The CAIA Association is the global authority in alternative investment education. CAIA is best known for the CAIA Charter, an internationally recognized finance credential and gateway to a network of over 14,000 CAIA Members who are leaders in the field. Our headquarters is located in Amherst, MA.

About the Candidate & Member Relations CMR Team
The Candidate & Member Relations (CMR) team supports individuals pursuing the CAIA Charter and engages with CAIA Members around the world. The team responds to inquiries, supports key initiatives, and helps ensure a high-quality experience that reflects CAIA’s mission and values. This internship reports to the Associate Director of Customer Relations.

Position Overview and Projects you might be working on
This position will provide the opportunity to gain professional experience in Customer Lifecycle Management, from direct engagement with our global community to diving into data-driven projects.

Review LinkedIn profiles of CAIA lapsed Members to identify policy violations.

Create and update marketing metrics reports; create a slide deck that tells the story.

Build sound and resonating presentations for a global audience.

Support the team with various CAIA association global community related content and communication projects.

Co‑manage the content calendar to drive goals and objectives.

As an intern, you will be considered a full member of the CMR team and are expected to participate in meetings and collaborative activities.

An internship is created to learn new tools, so it is not necessary to be proficient in any of our current tools, but it helps if you are inquisitive, not afraid of data, and eager to learn.

You will experience what it is like to be a valued member of a fast‑paced, innovation-driven environment, and work on day‑to‑day projects as well as larger communication campaigns in support of the association’s key goals and objectives.

Some of the tools you will be working with include:

Microsoft Office (SharePoint, Outlook and Teams)

Excel for basic data organization and analysis

Microsoft Planner, Smartsheet and the Robin App help us (and you) stay organized

Qualifications

Excellent attention to detail, and highly organized

Ability to consistently follow up using existing procedure and processes

Interest in marketing and communications

Enormous plus if you are familiar with digital marketing and digital marketing campaigns

A strong interest in data is a significant plus

Able to prioritize and multitask effectively

Customer-focused mindset

A positive attitude and sense of humor are appreciated

Previous experience a plus

Analytical, problem‑solving skills, written and verbal communication skill

Exposure to databases, particularly customer relationship management software a plus

Experience working/studying abroad and/or multilingual a plus

Requirements

Student interested in gaining hands‑on work experience in fast‑paced global organization.

An entry level proficiency in Excel

Interest in (Digital) Marketing / Communications/ Data Analytics

Maximum 20 hours per week

Ability to work well independently as well as collaboratively

CAIA is an equal opportunity employer.

About CAIA Association
The CAIA Association, a global professional body, pioneers a new era in investment management. At the forefront of the shifting of alternative investment asset classes from ‘alternative’ to mainstream, CAIA embraces diverse expertise and interdisciplinary knowledge essential for responsible capital allocation and client stewardship. A Member‑driven organization representing professionals in more than 100 countries, the organization seeks to prepare investors for a dynamic future, disrupting traditions, creating opportunities, and fostering long‑term sustainability. To learn more about the CAIA Association and how to become part of a professional network that is shaping the future of investing, please visit https://caia.org/.

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