Patient Services Specialist - Front Desk & Scheduling

UBMD Primary Care in Tonawanda is seeking a skilled Patient Services Representative for a full-time role. This position is crucial in creating a welcoming first impression and ensuring smooth front-desk operations in a busy outpatient clinic. Duties include greeting patients, managing phone calls, verifying insurance, scheduling appointments, and collecting payments. Candidates should possess strong communication skills, EMR proficiency, and experience in a medical or customer service environment. A high school diploma is required, with preference for an Associate's degree.
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