Community Health Worker, Field (Winnebago, Stephenson, Boone and surrounding cou
Council of State and Territorial Epidemiologists, Rockford, IL, United States
Position Summary
Scheduled hours: M-F from 8:00am to 5:00pm. This is a field-based position working with the members/community in Macon or Sagamon County and surrounding counties.
Community Health Workers (CHW) serve the community as a bridge between the member (community) and the health care system (providers) through outreach and education. By providing these services, CHW's help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties become more acculturated with each other. This position will work under the direction of a designated professional.
Requires flexibility to work in situations in which the working conditions are unknown, as environments and situation of patient homes may vary.
Ability to communicate medical information to health care professionals and care coordinators over the telephone.
Knowledge of formal and informal community agencies and resources.
Working knowledge of multi-system outreach programs related to health care delivery, clinical education, and health-related services.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Occasional weekend hours may be required.
Requires the ability to travel to multiple office locations and home locations.
Able to influence medical care providers as needed to adjust interventions based on member's cultural, ethnic, or religious preferences.
Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound judgment.
Exceptional organizational and interpersonal skills, with attention to detail required.
Ability to effectively provide support care to socially and medically complex patients in a variety of non-traditional settings.
This is a full-time position, requiring up to 70% percent travel.
Required Qualifications
Must be located in Winnebago, Stephenson, Boone counties or surrounding area and possess reliable transportation. Must be willing and able to travel up to 75% of the time from those regions.
1-3 years of relevant experience such as community outreach or home visits to members/patients.
Experience serving Medicaid populations in urban or rural environments with familiarity of local, formal, and informal resource networks.
Preferred Qualifications
Experience working in community/outpatient setting.
Community Health Worker Certification or equivalent training and experience.
Preferred skills: Mental Health First Aid, Trauma Informed Care, HIPAA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions.
Meet all requirements set forth by local state i.e. first aid, CPR, TB screen, etc.
Experience using a computer including the use of Excel and Electronic Health Records.
Education
High School Diploma or G.E.D
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
$18.50 - $38.82
Benefits
Full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Scheduled hours: M-F from 8:00am to 5:00pm. This is a field-based position working with the members/community in Macon or Sagamon County and surrounding counties.
Community Health Workers (CHW) serve the community as a bridge between the member (community) and the health care system (providers) through outreach and education. By providing these services, CHW's help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties become more acculturated with each other. This position will work under the direction of a designated professional.
Requires flexibility to work in situations in which the working conditions are unknown, as environments and situation of patient homes may vary.
Ability to communicate medical information to health care professionals and care coordinators over the telephone.
Knowledge of formal and informal community agencies and resources.
Working knowledge of multi-system outreach programs related to health care delivery, clinical education, and health-related services.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Occasional weekend hours may be required.
Requires the ability to travel to multiple office locations and home locations.
Able to influence medical care providers as needed to adjust interventions based on member's cultural, ethnic, or religious preferences.
Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound judgment.
Exceptional organizational and interpersonal skills, with attention to detail required.
Ability to effectively provide support care to socially and medically complex patients in a variety of non-traditional settings.
This is a full-time position, requiring up to 70% percent travel.
Required Qualifications
Must be located in Winnebago, Stephenson, Boone counties or surrounding area and possess reliable transportation. Must be willing and able to travel up to 75% of the time from those regions.
1-3 years of relevant experience such as community outreach or home visits to members/patients.
Experience serving Medicaid populations in urban or rural environments with familiarity of local, formal, and informal resource networks.
Preferred Qualifications
Experience working in community/outpatient setting.
Community Health Worker Certification or equivalent training and experience.
Preferred skills: Mental Health First Aid, Trauma Informed Care, HIPAA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions.
Meet all requirements set forth by local state i.e. first aid, CPR, TB screen, etc.
Experience using a computer including the use of Excel and Electronic Health Records.
Education
High School Diploma or G.E.D
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
$18.50 - $38.82
Benefits
Full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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