Enrollment Representative - Intake
SupplyScape, Elk Grove Village, IL, United States
Position Summary
This role will be responsible for the data-entry of new enrollments, locating any and all lines of eligibility for patients, resolving rejected pharmacy claims, and documenting the steps taken in the enrollment process for each enrollment.
Essential Duties
Enter patient enrollment information into pharmacy operation systems.
Submit eligibility requests in available portals to find insurance coverage information for new enrollments.
Troubleshoot pharmacy claims and resolve rejections for both new and refill patients.
Document all findings in our operating system(s).
Partner with Admissions, pharmacy, and other business partners to expedite the referral process.
Other related duties as assigned.
Knowledge, Skills, and Training
1+ years of experience in pharmacy-related data entry.
1+ years of submitting pharmacy claims and resolving rejections.
Knowledge of medical insurance.
National Technician Certification (preferred).
Pharmacy Technician License.
Able to multitask.
Able to work well in a fast-paced working environment.
Attention to detail.
Excellent written and verbal communication skills.
Candidate must be able to type 40 WPM and maintain accuracy.
Compensation & Location
Salary range: $21.00 per hour.
Location: Hybrid based out of our Elk Grove Village location.
Employee Benefits
Medical Coverage, Dental, and Vision Coverage
401(k) with employer match
Accident and Critical Illness coverage
Company-paid life insurance options
Generous PTO, paid holidays, and floating holidays
Tuition reimbursement program
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This role will be responsible for the data-entry of new enrollments, locating any and all lines of eligibility for patients, resolving rejected pharmacy claims, and documenting the steps taken in the enrollment process for each enrollment.
Essential Duties
Enter patient enrollment information into pharmacy operation systems.
Submit eligibility requests in available portals to find insurance coverage information for new enrollments.
Troubleshoot pharmacy claims and resolve rejections for both new and refill patients.
Document all findings in our operating system(s).
Partner with Admissions, pharmacy, and other business partners to expedite the referral process.
Other related duties as assigned.
Knowledge, Skills, and Training
1+ years of experience in pharmacy-related data entry.
1+ years of submitting pharmacy claims and resolving rejections.
Knowledge of medical insurance.
National Technician Certification (preferred).
Pharmacy Technician License.
Able to multitask.
Able to work well in a fast-paced working environment.
Attention to detail.
Excellent written and verbal communication skills.
Candidate must be able to type 40 WPM and maintain accuracy.
Compensation & Location
Salary range: $21.00 per hour.
Location: Hybrid based out of our Elk Grove Village location.
Employee Benefits
Medical Coverage, Dental, and Vision Coverage
401(k) with employer match
Accident and Critical Illness coverage
Company-paid life insurance options
Generous PTO, paid holidays, and floating holidays
Tuition reimbursement program
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