Case Manager, Park Slope Women's Shelter
CAMBA, New York, NY, United States
Program Overview
CAMBA operates six single adult shelters, six family shelters, and one drop‑in center. Each shelter provides a supportive, structured therapeutic, safe, and drug‑free facility. Homeless men and women—often mentally ill and substance‑abusing—receive comprehensive services to stabilize their conditions in order to transition into permanent and/or supported housing.
Position Overview
Under general supervision, the Case Manager will:
Immediately formulate a plan and prepare clients for permanent housing placement.
Engage individuals requiring social service assistance.
Interview and evaluate clients, formulate Independent Living Plans and goals.
Locate and refer to appropriate community resources for clients.
Maintain professional relationships with clients and uphold confidentiality.
Practice universal precautions, standard protocols, and procedures.
Comply with federal, state, city, and CAMBA security and privacy policies protecting individually identifiable health information.
Conduct initial intake, assess clients' needs, and perform periodic re‑assessments.
Create and maintain client electronic and paper files.
Prepare initial psychosocial evaluations and update them according to regulations.
Obtain and maintain relevant documentation and release forms from clients (e.g., birth certificates, proof of income, medical documents, releases of personal health information).
Collaborate with clients to conduct periodic revisions of independent living plans, including short‑term and long‑term goals.
Assist clients in attaining their goals by identifying community resources and referring them to appropriate services both within and outside CAMBA (e.g., on‑site medical and psychiatric services).
Work with clients to break through barriers to their goals.
Provide support, training, and coordination with other social services staff.
Assist clients in advocating for themselves to gain housing stability.
Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing.
Monitor clients' progress toward their goals via regularly scheduled face‑to‑face contacts or sessions.
Document all client encounters via progress notes using the OHS CARES database and printout notes for the client's paper file.
Ensure the CARES database is updated to reflect client requests for services (e.g., car fare, appointments, passes, referrals).
Follow up with clients and referral organizations regarding client contact and progress with the referral organization.
Provide all required information for weekly/monthly/quarterly/annual reports.
Act as client liaison/advocate with outside organizations regarding education, healthcare, housing, legal issues, etc.
Schedule appointments for clients with referral organizations.
Escort clients to appointments (educational, medical, social service, etc.).
Assist clients in completing applications for benefits and entitlements, and process applications on clients' behalf.
Follow up with clients for a period of time after successful completion of their primary goals to assure client stability.
Prepare marketing materials for the program.
Other tasks may be modified, expanded, and/or assigned over time.
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CAMBA operates six single adult shelters, six family shelters, and one drop‑in center. Each shelter provides a supportive, structured therapeutic, safe, and drug‑free facility. Homeless men and women—often mentally ill and substance‑abusing—receive comprehensive services to stabilize their conditions in order to transition into permanent and/or supported housing.
Position Overview
Under general supervision, the Case Manager will:
Immediately formulate a plan and prepare clients for permanent housing placement.
Engage individuals requiring social service assistance.
Interview and evaluate clients, formulate Independent Living Plans and goals.
Locate and refer to appropriate community resources for clients.
Maintain professional relationships with clients and uphold confidentiality.
Practice universal precautions, standard protocols, and procedures.
Comply with federal, state, city, and CAMBA security and privacy policies protecting individually identifiable health information.
Conduct initial intake, assess clients' needs, and perform periodic re‑assessments.
Create and maintain client electronic and paper files.
Prepare initial psychosocial evaluations and update them according to regulations.
Obtain and maintain relevant documentation and release forms from clients (e.g., birth certificates, proof of income, medical documents, releases of personal health information).
Collaborate with clients to conduct periodic revisions of independent living plans, including short‑term and long‑term goals.
Assist clients in attaining their goals by identifying community resources and referring them to appropriate services both within and outside CAMBA (e.g., on‑site medical and psychiatric services).
Work with clients to break through barriers to their goals.
Provide support, training, and coordination with other social services staff.
Assist clients in advocating for themselves to gain housing stability.
Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing.
Monitor clients' progress toward their goals via regularly scheduled face‑to‑face contacts or sessions.
Document all client encounters via progress notes using the OHS CARES database and printout notes for the client's paper file.
Ensure the CARES database is updated to reflect client requests for services (e.g., car fare, appointments, passes, referrals).
Follow up with clients and referral organizations regarding client contact and progress with the referral organization.
Provide all required information for weekly/monthly/quarterly/annual reports.
Act as client liaison/advocate with outside organizations regarding education, healthcare, housing, legal issues, etc.
Schedule appointments for clients with referral organizations.
Escort clients to appointments (educational, medical, social service, etc.).
Assist clients in completing applications for benefits and entitlements, and process applications on clients' behalf.
Follow up with clients for a period of time after successful completion of their primary goals to assure client stability.
Prepare marketing materials for the program.
Other tasks may be modified, expanded, and/or assigned over time.
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