Patient Access Associate - Hospital Registration
MaineHealth, Norway, ME, United States
Summary
The Patient Access Associate I is the first level of a three-level career ladder within Central Registration & Admitting. The Patient Access Associate serves as the first point of contact for patients and visitors arriving at the hospital. While this is a nonclinical role, the Associate works closely with clinical care teams and at times will complete Access functions at the bedside or within the clinical care environment. The associate is responsible for accurately identifying and registering patients and will provide customer service support for visitors and families. Central Registration & Admitting team members admit, check in and register patients of all ages and backgrounds and are exposed to varying levels of acuity, disease and sensitive patient and visitor situations. Work is performed in a high-volume, schedule-dependent environment.
Compensation & Schedule
Per diem - flexible and varied schedule. Availability for 3-4 shifts per month required. Shift days and times vary and may include first, second, or third shift. Ideal for candidates seeking a flexible, as-needed schedule with no guaranteed hours.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school diploma or GED preferred.
License/Certifications: N/A
Experience: Related experience in healthcare or customer service is preferred.
Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
Benefits
Paid parental leave
Flexible work policy
Student loan assistance
Training and education opportunities
Well-being resources for you and your family
Contact
If you have questions about this role, please contact alyssa.lewis@mainehealth.org
#J-18808-Ljbffr
The Patient Access Associate I is the first level of a three-level career ladder within Central Registration & Admitting. The Patient Access Associate serves as the first point of contact for patients and visitors arriving at the hospital. While this is a nonclinical role, the Associate works closely with clinical care teams and at times will complete Access functions at the bedside or within the clinical care environment. The associate is responsible for accurately identifying and registering patients and will provide customer service support for visitors and families. Central Registration & Admitting team members admit, check in and register patients of all ages and backgrounds and are exposed to varying levels of acuity, disease and sensitive patient and visitor situations. Work is performed in a high-volume, schedule-dependent environment.
Compensation & Schedule
Per diem - flexible and varied schedule. Availability for 3-4 shifts per month required. Shift days and times vary and may include first, second, or third shift. Ideal for candidates seeking a flexible, as-needed schedule with no guaranteed hours.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school diploma or GED preferred.
License/Certifications: N/A
Experience: Related experience in healthcare or customer service is preferred.
Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
Benefits
Paid parental leave
Flexible work policy
Student loan assistance
Training and education opportunities
Well-being resources for you and your family
Contact
If you have questions about this role, please contact alyssa.lewis@mainehealth.org
#J-18808-Ljbffr