Patient Care Associate - Psychiatry Emergency - MSW - Part Time/Evenings

Description
As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the Specialty Service. The Patient Care Associate supports the registered nurse in patient care activities, such as assisting patient with activities of daily living, collecting specimens and performing procedures; maintaining a safe, clean environment; and other duties as needed.

Responsibilities

Demonstrates the ability to perform clinical/technical/service/administrative tasks

Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area

Performs and records patient’s vital signs, such as blood pressure, pulse, temperature, respirations, and documents intake and output and other data as assigned

Obtains patient’s rating on pain scales as a fifth vital sign in all areas except Pediatrics

Performs clinical procedures, such as specimen collection including blood glucose, venipuncture, EKG, application of compression devices, post‑mortem care, and maintenance of skin integrity

Sets up for selected procedures and assists RN’s accordingly

Assists patient with activities of daily living, such as feeding, bathing and/or toileting; orients patients to clinical environment; assists patient with ambulation and all levels of mobilization

Assists with dietary functions, including delivering and collecting patient trays at bedside, passing menus to patients and assisting them with menu completion, mixing nutritional supplements, reporting variation in eating patterns to RN/Dietitian, and maintaining accurate and timely systems for transmission of patient dietary orders and changes

Maintains a safe, clean and functional environment, including ensuring comfortable movement of the patient, assists the patient in room maintenance such as bed‑stripping and trash removal when necessary

Performs one‑to‑one observation or close observation status of patients (e.g., safety, elopement risk, or suicide prevention)

Maintains “isolation status” for patients under direction of an RN and according to set procedures

Performs scheduled hourly care checks/rounding on patients with emphasis on caring for toileting needs, comfort, positioning and pain awareness; notifies RN if rounding has not been completed

Utilizes Vocera system/Mount Sinai phone according to sign‑in/sign‑out protocol when activated

Performs other duties as assigned, including generating reports

Is open and responsive to the diverse backgrounds and experience of other people and promotes an environment that is sensitive to cultural diversity

Respects and values each patient’s unique, individual needs, beliefs, and diversity and incorporates these into delivery of care

Greets visitors and answers telephones promptly and courteously; escorts visitors to appropriate area when necessary; provides information as appropriate

Answers Patient Call System and refers calls to appropriate staff

Maintains a safe, clean and functional environment, including removing trash and bringing physical plant and equipment problems to the attention of managers

Transports patients to stretchers or wheelchairs, as required; delivers and collects trays and bedside, delivers flowers to patients; strips units/cubicles; performs emergency clean‑up; performs emergency transport; performs discharge bed‑making; transports specimens; updates communication board/discharge log; assembles medical records; updates Admission/Transfer/Discharge System/Processes; maintains supplies and care of equipment

Participates in the department’s performance improvement activities; maintains patient/employee confidentiality in the management of information; observes the Health Care System’s compliance policies

Participates in the development of other staff members; meets regulatory, licensure and annual health assessment requirements; identifies learning strengths and needs; utilizes learning resources

Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others; displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community

Qualifications

High School Diploma (graduate or equivalent)

Certificate of completion of a medical assistant/patient care assistant program/equivalent with skills in venipuncture and EKG

Interpersonal skills to communicate and collaborate effectively with other members of the Specialty Service

Documentation of Medical Assistant/Patient Care Associate training

Three to nine months of healthcare experience preferred

Ability to set priorities, problem solve, use proper judgement in difficult situations and be flexible

Sufficient oral and writing skills in the English language to communicate effectively

Physical stamina and manual dexterity to perform a variety of tasks and skills in the area of assignment

American Heart Association Heartsaver or BLS Certification

Equal Opportunity Employer
The Mount Sinai Health System is an equal‑opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported.

Compensation
The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $27.8502 - $29.8773 hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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