Shuttle II - $17/HR - Grand Hyatt Tampa Bay
Towne, Tampa, FL, United States
SUMMARY
The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. The driver manages guest luggage, delivering and picking up luggage during guest arrival and departure, and maintains vehicle activity and maintenance logs.
ESSENTIAL FUNCTIONS
Shuttle guests to approved destinations; must learn and remember pick‑up and destination points and be knowledgeable about property outlets, meeting rooms, amenities, main attractions, and parking rates (40%).
Communicate by telephone, two‑way radio, and in person in a courteous, friendly, and professional manner; greet guests within 30 seconds, use guests' last names, maintain composure under pressure, and employ proper salutations (20%).
Operate a vehicle seating up to fifteen people, inspect exterior and interior at the start of each shift, monitor conditions, and document any malfunctions for management (20%).
Protect guest confidentiality per HIPAA, secure client information, provide hand assistance only, inspect and clean wheelchairs, assist patrons in entering or exiting vehicles, and use specialized equipment such as wheelchair lifts when required (20%).
The total amount of time for all functions of the job is 100%.
QUALIFICATIONS
Education
High school diploma or general education degree (GED)
Required Licensure, Certification, etc.
Pass criminal background, driving record (MVR), drug screening, and other client‑specified requirements.
Be at least 21 years of age.
Maintain a valid driver’s license.
Pass annual or semi‑annual MVR check.
Complete Towne Park’s Wheelchair Safety Training course where applicable.
Possess a current Medical Examiner’s Certificate.
Maintain up‑to‑date licenses, DOT endorsements, and bi‑annual physical exam as applicable.
Work Experience
One to three months related experience and/or training, or equivalent combination of education and experience.
Knowledge
Drive manual transmission.
Skills
Read and write standard English.
Read and comprehend simple instructions, short correspondence, and memos.
Write simple correspondence.
Present information one‑to‑one and in small group settings.
Add and subtract three‑digit numbers, multiply and divide using standard numerical operations and U.S. currency.
Understand 24‑hour and military time systems.
Understand rates applicable to time passed.
SCOPE
Authority to Act
Job is routine with specific directions; decisions are made within operational instructions and departmental guidelines. Errors may affect departmental efficiency.
Budget Responsibility
Employee has control over only available resources.
Compensation
Pay: $17 per hour.
Work Schedule
Schedule: AM/PM.
Benefits
Eligible for medical, dental, vision, accident, critical illness, hospital indemnity, telemedicine, basic life, AD&D, short‑term and long‑term disability insurance, and the company 401(k) plan. Eligibility and details may vary by classification and length of employment.
Working Conditions & Physical Demands
Physical Requirements
Employees must talk or hear regularly, sit or stand for extended periods, run, walk, handle objects, reach, climb stairs, balance, stoop, kneel, crouch, crawl, and meet specified vision requirements.
Lifting Requirements
Exert up to 100 pounds occasionally, up to 50 pounds frequently, or up to 20 pounds constantly.
Working Environment
Work outdoors for extended periods; may include extreme heat or cold; protection from weather may be provided but not guaranteed.
Travel
Travel up to 5% of the time may be required.
Equal Opportunity Employer
Towne Park is an Equal Opportunity Employer (EOE). We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression; this policy applies to all employment terms and conditions.
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The Shuttle Driver is responsible for transporting guests to and/or from the hotel, hospital or casino and local area in a friendly, efficient and courteous manner using safe driving practices. The driver manages guest luggage, delivering and picking up luggage during guest arrival and departure, and maintains vehicle activity and maintenance logs.
ESSENTIAL FUNCTIONS
Shuttle guests to approved destinations; must learn and remember pick‑up and destination points and be knowledgeable about property outlets, meeting rooms, amenities, main attractions, and parking rates (40%).
Communicate by telephone, two‑way radio, and in person in a courteous, friendly, and professional manner; greet guests within 30 seconds, use guests' last names, maintain composure under pressure, and employ proper salutations (20%).
Operate a vehicle seating up to fifteen people, inspect exterior and interior at the start of each shift, monitor conditions, and document any malfunctions for management (20%).
Protect guest confidentiality per HIPAA, secure client information, provide hand assistance only, inspect and clean wheelchairs, assist patrons in entering or exiting vehicles, and use specialized equipment such as wheelchair lifts when required (20%).
The total amount of time for all functions of the job is 100%.
QUALIFICATIONS
Education
High school diploma or general education degree (GED)
Required Licensure, Certification, etc.
Pass criminal background, driving record (MVR), drug screening, and other client‑specified requirements.
Be at least 21 years of age.
Maintain a valid driver’s license.
Pass annual or semi‑annual MVR check.
Complete Towne Park’s Wheelchair Safety Training course where applicable.
Possess a current Medical Examiner’s Certificate.
Maintain up‑to‑date licenses, DOT endorsements, and bi‑annual physical exam as applicable.
Work Experience
One to three months related experience and/or training, or equivalent combination of education and experience.
Knowledge
Drive manual transmission.
Skills
Read and write standard English.
Read and comprehend simple instructions, short correspondence, and memos.
Write simple correspondence.
Present information one‑to‑one and in small group settings.
Add and subtract three‑digit numbers, multiply and divide using standard numerical operations and U.S. currency.
Understand 24‑hour and military time systems.
Understand rates applicable to time passed.
SCOPE
Authority to Act
Job is routine with specific directions; decisions are made within operational instructions and departmental guidelines. Errors may affect departmental efficiency.
Budget Responsibility
Employee has control over only available resources.
Compensation
Pay: $17 per hour.
Work Schedule
Schedule: AM/PM.
Benefits
Eligible for medical, dental, vision, accident, critical illness, hospital indemnity, telemedicine, basic life, AD&D, short‑term and long‑term disability insurance, and the company 401(k) plan. Eligibility and details may vary by classification and length of employment.
Working Conditions & Physical Demands
Physical Requirements
Employees must talk or hear regularly, sit or stand for extended periods, run, walk, handle objects, reach, climb stairs, balance, stoop, kneel, crouch, crawl, and meet specified vision requirements.
Lifting Requirements
Exert up to 100 pounds occasionally, up to 50 pounds frequently, or up to 20 pounds constantly.
Working Environment
Work outdoors for extended periods; may include extreme heat or cold; protection from weather may be provided but not guaranteed.
Travel
Travel up to 5% of the time may be required.
Equal Opportunity Employer
Towne Park is an Equal Opportunity Employer (EOE). We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression; this policy applies to all employment terms and conditions.
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