Standard Products Service Technician
Doble Engineering Company, Accident, MD, United States
Job Summary
A Standard Products Service Technician at Doble Engineering will test, service, and calibrate Doble (Maryland) equipment. In this position the individual will troubleshoot, test, and calibrate all standard product lines, communicate with customers via email and telephone, troubleshoot equipment over the phone, repair and calibrate in‑house equipment, create quotes for in‑house services and parts, and report to the Service Manager at Doble’s Accident, Maryland facility.
Key Responsibilities
Independent analysis and repair of high‑voltage, high‑current test equipment.
Troubleshoot system faults on relay, PLC, and microprocessor‑controlled equipment.
Remove and replace system components to accomplish repair.
Operationally check equipment after repair for serviceability.
Conduct calibration and preventative maintenance service.
Use voltage and current supplies, kilovoltmeters, multi‑meters, potential transformers, current transformers, and other equipment to calibrate high‑voltage, high‑current test equipment.
Perform preventative inspection and basic lubrication of equipment.
Open and close Service Orders for returned customer equipment or parts orders.
Open and close Production Orders necessary to complete repairs.
Prepare and deliver quotations for varying customer service quote requests, including custom parts, stock parts, and services.
Communicate with customers to assist with troubleshooting, repair, operation, and maintenance of high‑voltage, high‑current test equipment.
Issue RMA requests to customers.
Track RMA numbers for servicing schedule, progress, and delivery.
Qualifications
Education
High School diploma or GED certificate required.
Education or certification(s) in a related field preferred.
Experience considered in lieu of education.
Required Experience
0–3 years of experience in electronics or a related field.
Proper use of electrical test equipment, including oscilloscopes, multi‑meters, and signal generators.
High degree of accuracy, attention to detail, and ability to follow directions.
Proficiency with Microsoft Word and Excel.
Ability to communicate professionally with customers.
Experience soldering.
Reading schematics.
Troubleshooting.
Preferred Experience
Mechanical aptitude.
Manual dexterity.
Experience with Partial Discharge Systems.
Knowledge, Skills & Abilities
Detail oriented.
Ability to work independently.
Physical Requirements
The employee must often stand, sit, use computers, read, write, type, use copy machines, file paperwork, and use telephones. They must be capable of lifting 30 pounds and can use assistance to lift 50 or more pounds. Reasonable accommodation may be made to enable individuals to perform the essential functions.
Compensation
Hourly pay range: $23.40 (minimum) – $29.25 (midpoint). An actual base salary will be determined based on location, level, qualifications, job‑related skills, and relevant experience.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers in compensation and employment opportunities against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job.
Applicants must be authorized to work for any employer in the United States. Doble Engineering is unable to sponsor or take over sponsorship of an employment visa at this time.
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A Standard Products Service Technician at Doble Engineering will test, service, and calibrate Doble (Maryland) equipment. In this position the individual will troubleshoot, test, and calibrate all standard product lines, communicate with customers via email and telephone, troubleshoot equipment over the phone, repair and calibrate in‑house equipment, create quotes for in‑house services and parts, and report to the Service Manager at Doble’s Accident, Maryland facility.
Key Responsibilities
Independent analysis and repair of high‑voltage, high‑current test equipment.
Troubleshoot system faults on relay, PLC, and microprocessor‑controlled equipment.
Remove and replace system components to accomplish repair.
Operationally check equipment after repair for serviceability.
Conduct calibration and preventative maintenance service.
Use voltage and current supplies, kilovoltmeters, multi‑meters, potential transformers, current transformers, and other equipment to calibrate high‑voltage, high‑current test equipment.
Perform preventative inspection and basic lubrication of equipment.
Open and close Service Orders for returned customer equipment or parts orders.
Open and close Production Orders necessary to complete repairs.
Prepare and deliver quotations for varying customer service quote requests, including custom parts, stock parts, and services.
Communicate with customers to assist with troubleshooting, repair, operation, and maintenance of high‑voltage, high‑current test equipment.
Issue RMA requests to customers.
Track RMA numbers for servicing schedule, progress, and delivery.
Qualifications
Education
High School diploma or GED certificate required.
Education or certification(s) in a related field preferred.
Experience considered in lieu of education.
Required Experience
0–3 years of experience in electronics or a related field.
Proper use of electrical test equipment, including oscilloscopes, multi‑meters, and signal generators.
High degree of accuracy, attention to detail, and ability to follow directions.
Proficiency with Microsoft Word and Excel.
Ability to communicate professionally with customers.
Experience soldering.
Reading schematics.
Troubleshooting.
Preferred Experience
Mechanical aptitude.
Manual dexterity.
Experience with Partial Discharge Systems.
Knowledge, Skills & Abilities
Detail oriented.
Ability to work independently.
Physical Requirements
The employee must often stand, sit, use computers, read, write, type, use copy machines, file paperwork, and use telephones. They must be capable of lifting 30 pounds and can use assistance to lift 50 or more pounds. Reasonable accommodation may be made to enable individuals to perform the essential functions.
Compensation
Hourly pay range: $23.40 (minimum) – $29.25 (midpoint). An actual base salary will be determined based on location, level, qualifications, job‑related skills, and relevant experience.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers in compensation and employment opportunities against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job.
Applicants must be authorized to work for any employer in the United States. Doble Engineering is unable to sponsor or take over sponsorship of an employment visa at this time.
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