Medical Social Consultant (Care Coordinator)
University of Illinois Chicago, Lombard, IL, United States
Hiring Department:
Division of Specialized Care for Children
Location:
Lombard, IL USA
Requisition ID:
1040471
FTE:
1
Work Schedule:
M-F 8:00 AM - 4:30 PM
Shift:
Days
# of Positions:
1
Workplace Type:
Hybrid
Posting Close Date:
4/28/26
Salary Range (commensurate with experience):
$52,000.00 - $63,000.00 / Annual Salary
This position is eligible for benefits, including Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid Time Off, and Tuition waivers for employees and dependents.
Position Summary
The DSCC Core/Connect Care (Consultant) provides care coordination services to families eligible for specific programs. Under the direction of the regional manager and assistant directors, the position is responsible for knowing and abiding by specific program contractual requirements. The Medical Social Consultant is expected to engage and develop strong partnerships with families through completing comprehensive assessments and person‑centered care plans, monthly interactions, and coordination of resources.
Duties & Responsibilities
Perform active care coordination services by completing comprehensive health assessments, identifying families' strengths, and developing a person‑centered service and care plan.
Facilitate 30-day (or as needed) monitoring of the person‑centered care plan, assess/determine status change, prioritize unmet needs and location of resources.
Conduct and document in‑person visits at home (every 6 months or as needed) or other appropriate settings like schools or hospitals.
Complete consistent and timely documentation (within 48 hours) to ensure case record compliance.
Join and participate in Medicaid managed care clinical rounds occasionally.
Join and participate in DSCC multidisciplinary meetings as needed.
Engage as necessary with the transition of the care team to promote effective discharge planning.
Educate, support, and connect families with resources for a seamless age transition.
Provide close collaboration with MCO teams for co‑managed participants.
Arrange, lead, and contribute with areas of expertise to multi‑ or inter‑disciplinary care team meetings.
Identify/escalate and facilitate internal team meetings on participants with complex behavioral/social determinants or clinical factors impacting their well‑being.
Identify critical incidents and collaborate with all involved providers for resolution.
May take the lead on the management of complex behavioral health individuals until the participant is stabilized or moved to a lower level of care coordination management.
May manage clinically and socially complex caseload participants resulting from neglect or abuse allegations, illness progression, or caregivers’ hardship.
Utilize interpreter language line and accommodation resources, including American Sign Language, per ADA guidelines.
Use a culturally‑competent approach guided by the university to support families’ cultural values and traditions.
Actively participate in post‑records reviews and complete recommended remediation within expected timelines.
Contribute to quality improvement initiatives, including attendance at quality huddles and providing recommendations as needed.
Assist families and caregivers with the coordination of medical services, required treatments, supplies/equipment, and environmental modifications.
Support other licensed and unlicensed care coordinators in verifying and interpreting clinical conditions, treatments, mental or behavioral health diagnoses or concerns, guiding priorities on the person‑centered care plan, and recommending resources.
Assist families with private/public health insurance through effective benefits management practices for recipients.
Identify financial needs and assist with completing DSCC financial application and annual redetermination.
Collect documentation to support administrative/prior approvals for Core eligible services and utilize other resources like gift funds.
Comply with the University, Division, and Regional Office policies and procedures.
Minimum Qualifications
Master's degree from an accredited school or university in social or behavioral science or a related health specialty area.
Current Illinois licensure as a Licensed Social Worker or Licensed Clinical Social Worker, OR
Three (3) years of progressively responsible full‑time experience in social work in a medical/clinical or social service agency setting.
The University of Illinois System is an equal‑opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non‑discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E‑Verify. The university provides accommodations to applicants and employees. Request an Accommodation.
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.
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Division of Specialized Care for Children
Location:
Lombard, IL USA
Requisition ID:
1040471
FTE:
1
Work Schedule:
M-F 8:00 AM - 4:30 PM
Shift:
Days
# of Positions:
1
Workplace Type:
Hybrid
Posting Close Date:
4/28/26
Salary Range (commensurate with experience):
$52,000.00 - $63,000.00 / Annual Salary
This position is eligible for benefits, including Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid Time Off, and Tuition waivers for employees and dependents.
Position Summary
The DSCC Core/Connect Care (Consultant) provides care coordination services to families eligible for specific programs. Under the direction of the regional manager and assistant directors, the position is responsible for knowing and abiding by specific program contractual requirements. The Medical Social Consultant is expected to engage and develop strong partnerships with families through completing comprehensive assessments and person‑centered care plans, monthly interactions, and coordination of resources.
Duties & Responsibilities
Perform active care coordination services by completing comprehensive health assessments, identifying families' strengths, and developing a person‑centered service and care plan.
Facilitate 30-day (or as needed) monitoring of the person‑centered care plan, assess/determine status change, prioritize unmet needs and location of resources.
Conduct and document in‑person visits at home (every 6 months or as needed) or other appropriate settings like schools or hospitals.
Complete consistent and timely documentation (within 48 hours) to ensure case record compliance.
Join and participate in Medicaid managed care clinical rounds occasionally.
Join and participate in DSCC multidisciplinary meetings as needed.
Engage as necessary with the transition of the care team to promote effective discharge planning.
Educate, support, and connect families with resources for a seamless age transition.
Provide close collaboration with MCO teams for co‑managed participants.
Arrange, lead, and contribute with areas of expertise to multi‑ or inter‑disciplinary care team meetings.
Identify/escalate and facilitate internal team meetings on participants with complex behavioral/social determinants or clinical factors impacting their well‑being.
Identify critical incidents and collaborate with all involved providers for resolution.
May take the lead on the management of complex behavioral health individuals until the participant is stabilized or moved to a lower level of care coordination management.
May manage clinically and socially complex caseload participants resulting from neglect or abuse allegations, illness progression, or caregivers’ hardship.
Utilize interpreter language line and accommodation resources, including American Sign Language, per ADA guidelines.
Use a culturally‑competent approach guided by the university to support families’ cultural values and traditions.
Actively participate in post‑records reviews and complete recommended remediation within expected timelines.
Contribute to quality improvement initiatives, including attendance at quality huddles and providing recommendations as needed.
Assist families and caregivers with the coordination of medical services, required treatments, supplies/equipment, and environmental modifications.
Support other licensed and unlicensed care coordinators in verifying and interpreting clinical conditions, treatments, mental or behavioral health diagnoses or concerns, guiding priorities on the person‑centered care plan, and recommending resources.
Assist families with private/public health insurance through effective benefits management practices for recipients.
Identify financial needs and assist with completing DSCC financial application and annual redetermination.
Collect documentation to support administrative/prior approvals for Core eligible services and utilize other resources like gift funds.
Comply with the University, Division, and Regional Office policies and procedures.
Minimum Qualifications
Master's degree from an accredited school or university in social or behavioral science or a related health specialty area.
Current Illinois licensure as a Licensed Social Worker or Licensed Clinical Social Worker, OR
Three (3) years of progressively responsible full‑time experience in social work in a medical/clinical or social service agency setting.
The University of Illinois System is an equal‑opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non‑discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E‑Verify. The university provides accommodations to applicants and employees. Request an Accommodation.
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.
#J-18808-Ljbffr