Teller I (PT)
Lone Star National Bank, Brownsville, TX, United States
Summary
The
Teller I
is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The
Teller I
accurately & efficiently processes transactions while building relationships with customers to identify financial needs and recommends banking solutions.
Essential Duties
Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
Displays passion for serving others and consistently executes exceptional quality service
Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
Maintain and balance the cash drawer by accounting for cash assigned, received, and disbursed
Actively contributes to help meet the banking center’s goals, as well as individual referral goals
Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
Participates in job specific training and other various Bank training programs, as necessary
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Performs other related duties as required and assigned
Qualifications
High school diploma or GED
Prior cash-handling experience required
Demonstrated ability to retain, recall, and consistently apply detailed procedural information
Strong attention to detail and ability to maintain focus while performing repetitive and regulated tasks
Ability to follow multi-step processes and exercise judgement within established guidelines
Strong reliability, accountability, and integrity when handling cash and confidential information
Bilingual in English and Spanish required
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)
Organization
This position reports to the Service Manager
This position does not oversee other positions
Training Requirements
All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
Equal Opportunity / Affi. Action Employer
LSNB is an Equal Opportunity / Affi. Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management Reserve
Management reserves the right to change this position description at any time according to business needs.
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The
Teller I
is an enthusiastic, highly motivated self-starter with a strong work ethic who delivers exceptional quality customer service with a positive attitude. The
Teller I
accurately & efficiently processes transactions while building relationships with customers to identify financial needs and recommends banking solutions.
Essential Duties
Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
Displays passion for serving others and consistently executes exceptional quality service
Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
Maintain and balance the cash drawer by accounting for cash assigned, received, and disbursed
Actively contributes to help meet the banking center’s goals, as well as individual referral goals
Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
Participates in job specific training and other various Bank training programs, as necessary
Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
Performs other related duties as required and assigned
Qualifications
High school diploma or GED
Prior cash-handling experience required
Demonstrated ability to retain, recall, and consistently apply detailed procedural information
Strong attention to detail and ability to maintain focus while performing repetitive and regulated tasks
Ability to follow multi-step processes and exercise judgement within established guidelines
Strong reliability, accountability, and integrity when handling cash and confidential information
Bilingual in English and Spanish required
Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)
Organization
This position reports to the Service Manager
This position does not oversee other positions
Training Requirements
All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function. In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures. Failure to adhere to these requirements will be grounds for disciplinary action, including probation and possible termination.
Equal Opportunity / Affi. Action Employer
LSNB is an Equal Opportunity / Affi. Action Employer and does not discriminate in the recruitment, hiring, and conditions of employment on the basis of race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, marital status, disability, age, veteran status, or any other status as protected by applicable laws.
Management Reserve
Management reserves the right to change this position description at any time according to business needs.
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