Affiliate Clinical Staff | Mobile Crisis
Benchmark Human Services, Coeur D Alene, ID, United States
Affiliate Clinical Staff | Mobile Crisis
Schedule
Monday 7 a.m. – 11 p.m.
Tuesday 7 a.m. – 11 p.m.
General Responsibilities
As a member of the Mobile Response Team (MRT), you will work with diverse community members in a wide range of situations and locations. You must be willing to work a flexible schedule to provide services, supports, care, and treatment to individuals as required. Respond immediately when dispatched and remain alert, engaged, and empathetic to all those encountered.
Essential Functions and Responsibilities
Complete crisis assessments, including Columbia Suicide Severity Rating Scale (CSSRS) and other clinical documentation as indicated.
Answer 100% of crisis dispatches and respond face‑to‑face to all crisis calls within an average of 60 minutes for urban locations or 90 minutes for rural locations.
Assess safety of individuals and others in crisis.
Develop crisis safety plans and assist in facilitating linkages to the appropriate level of care.
Follow up with individual's ongoing provider as appropriate to ensure the individual adheres to the crisis service recommended support and services.
Facilitate referrals quickly to prevent escalation of crisis.
Ensure customer service satisfaction surveys are given to individuals contacted by the MCTs.
Complete necessary documentation, in accordance with applicable policies and procedures, to meet all regulatory requirements and facilitate reimbursement through primary funding sources.
Provide crisis follow‑up services within 72 hours of crisis disposition for individuals served, as well as any other individual for whom it is clinically appropriate.
Comply with all standards to assure the health and safety of all individuals.
Qualifications
Bachelor's degree in a mental‑health related field from an accredited institution.
Certification and ongoing training in crisis intervention curriculum.
Two years post‑bachelor's professional experience; or a bachelor's degree in any field from an accredited institution plus three years full‑time equivalent professional experience in the mental health field.
Valid CPR and First Aid Certification.
Valid driver's license and auto insurance.
Must be computer literate.
Must be experienced and competent in the profession and maintain any applicable license, training and/or certifications.
Experience working with individuals with mental illness, emotional disorders, and substance‑related disorders who are experiencing emotional or behavioral crisis.
Benefits
Health, vision and dental insurance
Life Insurance
401k plan with company match
Profit sharing plan
Tuition Reimbursement
Paid Time Off
Sick Time Pay
Flexible Spending Accounts (FSA)
Short Term Disability
Relocation assistance up to $3,000
EEO Statement
Veterans, Women and Individuals with Disabilities are Encouraged to Apply.
Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.
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Schedule
Monday 7 a.m. – 11 p.m.
Tuesday 7 a.m. – 11 p.m.
General Responsibilities
As a member of the Mobile Response Team (MRT), you will work with diverse community members in a wide range of situations and locations. You must be willing to work a flexible schedule to provide services, supports, care, and treatment to individuals as required. Respond immediately when dispatched and remain alert, engaged, and empathetic to all those encountered.
Essential Functions and Responsibilities
Complete crisis assessments, including Columbia Suicide Severity Rating Scale (CSSRS) and other clinical documentation as indicated.
Answer 100% of crisis dispatches and respond face‑to‑face to all crisis calls within an average of 60 minutes for urban locations or 90 minutes for rural locations.
Assess safety of individuals and others in crisis.
Develop crisis safety plans and assist in facilitating linkages to the appropriate level of care.
Follow up with individual's ongoing provider as appropriate to ensure the individual adheres to the crisis service recommended support and services.
Facilitate referrals quickly to prevent escalation of crisis.
Ensure customer service satisfaction surveys are given to individuals contacted by the MCTs.
Complete necessary documentation, in accordance with applicable policies and procedures, to meet all regulatory requirements and facilitate reimbursement through primary funding sources.
Provide crisis follow‑up services within 72 hours of crisis disposition for individuals served, as well as any other individual for whom it is clinically appropriate.
Comply with all standards to assure the health and safety of all individuals.
Qualifications
Bachelor's degree in a mental‑health related field from an accredited institution.
Certification and ongoing training in crisis intervention curriculum.
Two years post‑bachelor's professional experience; or a bachelor's degree in any field from an accredited institution plus three years full‑time equivalent professional experience in the mental health field.
Valid CPR and First Aid Certification.
Valid driver's license and auto insurance.
Must be computer literate.
Must be experienced and competent in the profession and maintain any applicable license, training and/or certifications.
Experience working with individuals with mental illness, emotional disorders, and substance‑related disorders who are experiencing emotional or behavioral crisis.
Benefits
Health, vision and dental insurance
Life Insurance
401k plan with company match
Profit sharing plan
Tuition Reimbursement
Paid Time Off
Sick Time Pay
Flexible Spending Accounts (FSA)
Short Term Disability
Relocation assistance up to $3,000
EEO Statement
Veterans, Women and Individuals with Disabilities are Encouraged to Apply.
Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.
#J-18808-Ljbffr