Unit Secretary - PRN, MICU, Augusta, GA
Wellstar Health System, Augusta, GA, United States
The Unit Secretary functions under the direction of the Nurse Manager and Assistant Nurse Manager to facilitate the provision of safe, age appropriate and culturally aware patient care by performing clerical and receptionist functions including computer order entry, retrieval of data, maintaining unit supplies, transporting supplies/equipment/patient medications, preparing and maintaining patient charts, providing customer service and acting as the central communication source on the nursing unit.
Core Responsibilities And Essential Functions
Excellence in Customer Service by partnering with health care team, patient and family
Protects rights and dignity of patient at all times
Builds relationships with the family
Maintains confidentiality
Participates in hourly patient rounding
Maintains paper medical record and scans documents into electronic medical record as necessary
Resolves patient concerns
Proactively offers assistance and comfort measures to patients and families
Present self in positive and professional manner and show sensitivity to concerns and needs of others
Patient Centered Care
Answers telephone calls and patient call lights and communicates to healthcare team patient needs
Facilitates patient admission, transfer and discharge as appropriate
Tracks bed activity and when patient is on/off unit; notifies housekeeping of patient discharge
Assists in unit flow management during code situations (answers call lights, etc)
Requests patient escort when appropriate
Facilitates patient direct admission
Monitors data entry for key patient safety information
Team Work
Supports initiatives of the Health care team
Participates in interdisciplinary rounds as scribe and facilitates outcome activities as needed
Performs charge reconciliation
Notifies nurse when physician has arrived on unit
Performs audits as requested
Performs staffing reconciliation in Smart Square
Completes and submits supply requisitions; accepts and stocks delivery
Places orders for durable medical equipment
Participates in unit performance improvement initiatives
Supports professional nursing practice through shared governance, evidenced-based practice and ethical accountability
Transports unit supplies, patient care supplies, medications and equipment as assigned
Practices accountability
Communication
Uses effective written and oral communication skills with patients, staff, physicians, family and visitors
Uses safety communication techniques
Places physician and ancillary consults
Maintains computer and other related IT equipment. Reports when devices are not working properly
Acts as liaison between patients and diagnostic areas to determine anticipated times for tests/procedures; communicates with patient and updates white boards with information
Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools in the event of downtime
Unit super user for electronic documentation
Facilitates data recover during downtime
Communicates patient care concerns/problems/emergencies to the RN
Uses positive and respectful communication with all members of healthcare team, patients and families
Safety and Infection Control
Provides a safe environment for the unit operations
Consistent use of appropriate hand hygiene
Keeps patient rooms and unit areas clean and free of clutter
Follows appropriate PPE/Infection control policies
Reinforces the importance of universal precautions with patient and patients family
Operates Xenex machines after patient discharge
Performs environment of care rounds
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct
Required Minimum Education
High School Diploma General or GED General
Required Minimum License(s) and Certification(s)
All certifications are required upon hire unless otherwise stated.
Required Minimum Experience
Less than 1 year clinical experience in acute care setting Preferred
Required Minimum Skills
Ability to read, write and speak the English language
Strong customer service and interpersonal skills
Ability to collaborate with other health care providers in the provision of patient care
Ability to multi-task essential
Ability to function in stressful and emergency situations essential
Strong detail orientation required
Computer skills required; Personal time management skills are required
Basic Computer Skills Required
Ability to enter information into an electronic medical record
Basic medical terminology required
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Core Responsibilities And Essential Functions
Excellence in Customer Service by partnering with health care team, patient and family
Protects rights and dignity of patient at all times
Builds relationships with the family
Maintains confidentiality
Participates in hourly patient rounding
Maintains paper medical record and scans documents into electronic medical record as necessary
Resolves patient concerns
Proactively offers assistance and comfort measures to patients and families
Present self in positive and professional manner and show sensitivity to concerns and needs of others
Patient Centered Care
Answers telephone calls and patient call lights and communicates to healthcare team patient needs
Facilitates patient admission, transfer and discharge as appropriate
Tracks bed activity and when patient is on/off unit; notifies housekeeping of patient discharge
Assists in unit flow management during code situations (answers call lights, etc)
Requests patient escort when appropriate
Facilitates patient direct admission
Monitors data entry for key patient safety information
Team Work
Supports initiatives of the Health care team
Participates in interdisciplinary rounds as scribe and facilitates outcome activities as needed
Performs charge reconciliation
Notifies nurse when physician has arrived on unit
Performs audits as requested
Performs staffing reconciliation in Smart Square
Completes and submits supply requisitions; accepts and stocks delivery
Places orders for durable medical equipment
Participates in unit performance improvement initiatives
Supports professional nursing practice through shared governance, evidenced-based practice and ethical accountability
Transports unit supplies, patient care supplies, medications and equipment as assigned
Practices accountability
Communication
Uses effective written and oral communication skills with patients, staff, physicians, family and visitors
Uses safety communication techniques
Places physician and ancillary consults
Maintains computer and other related IT equipment. Reports when devices are not working properly
Acts as liaison between patients and diagnostic areas to determine anticipated times for tests/procedures; communicates with patient and updates white boards with information
Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools in the event of downtime
Unit super user for electronic documentation
Facilitates data recover during downtime
Communicates patient care concerns/problems/emergencies to the RN
Uses positive and respectful communication with all members of healthcare team, patients and families
Safety and Infection Control
Provides a safe environment for the unit operations
Consistent use of appropriate hand hygiene
Keeps patient rooms and unit areas clean and free of clutter
Follows appropriate PPE/Infection control policies
Reinforces the importance of universal precautions with patient and patients family
Operates Xenex machines after patient discharge
Performs environment of care rounds
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct
Required Minimum Education
High School Diploma General or GED General
Required Minimum License(s) and Certification(s)
All certifications are required upon hire unless otherwise stated.
Required Minimum Experience
Less than 1 year clinical experience in acute care setting Preferred
Required Minimum Skills
Ability to read, write and speak the English language
Strong customer service and interpersonal skills
Ability to collaborate with other health care providers in the provision of patient care
Ability to multi-task essential
Ability to function in stressful and emergency situations essential
Strong detail orientation required
Computer skills required; Personal time management skills are required
Basic Computer Skills Required
Ability to enter information into an electronic medical record
Basic medical terminology required
#J-18808-Ljbffr