Assistant Call Center Manager – Hospitality & Reservations

Encore Boston Harbor is looking for an Assistant Manager for their Call Center in Everett, Massachusetts. This role involves assisting in the management of Room Reservations and PBX while overseeing call center team members. Candidates should have at least three years of call center experience, with one year in a leadership role. The salary ranges from $61,000 to $66,000. Strong organizational and interpersonal skills are a must, along with proficiency in Microsoft Office.
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