Bilingual Medical Procedure Scheduler
HCA Healthcare, Brownsville, TX, United States
Introduction
This work‑from‑home position requires that you live within 60 miles of an HCA Healthcare Hospital (states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).
Job Summary and Qualifications
As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre‑cert/authorization numbers and entering them in the scheduling or registration system; collecting accurate insurance information; and answering incoming phone calls.
What you will do in this role
Answer incoming calls in a timely and professional manner
Schedule all patients for ancillary, surgical and medical testing/procedures through the applicable scheduling module (i.e. Meditech)
Select accurate insurance carrier plans and inform the patient or physician office staff of any carrier that is out of network
Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
Ensure that any edits are performed in the scheduling module
Ensure physician orders are indexed appropriately
Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down‑time
Work closely with the physician office staff to ensure that pre‑cert/authorization numbers are entered in the scheduling or registration system
Select the correct patient medical record number consistently
Maintain open communication with the registration staff regarding unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary
Edit medical accounts to appropriate status per facility or SSC standards and guidelines – Receive, maintain, and index physician orders per facility and SSC standards and guidelines
Qualifications
Minimum of one year of related experience required, preferably medical procedure scheduling.
Work‑from‑home employees required to have wired high‑speed internet (25 MB download / 15 MB upload).
This position requires you to live within a 60‑mile radius of an HCA Hospital.
Benefits
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.
Note: Eligibility for benefits may vary by location.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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This work‑from‑home position requires that you live within 60 miles of an HCA Healthcare Hospital (states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).
Job Summary and Qualifications
As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre‑cert/authorization numbers and entering them in the scheduling or registration system; collecting accurate insurance information; and answering incoming phone calls.
What you will do in this role
Answer incoming calls in a timely and professional manner
Schedule all patients for ancillary, surgical and medical testing/procedures through the applicable scheduling module (i.e. Meditech)
Select accurate insurance carrier plans and inform the patient or physician office staff of any carrier that is out of network
Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
Ensure that any edits are performed in the scheduling module
Ensure physician orders are indexed appropriately
Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down‑time
Work closely with the physician office staff to ensure that pre‑cert/authorization numbers are entered in the scheduling or registration system
Select the correct patient medical record number consistently
Maintain open communication with the registration staff regarding unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary
Edit medical accounts to appropriate status per facility or SSC standards and guidelines – Receive, maintain, and index physician orders per facility and SSC standards and guidelines
Qualifications
Minimum of one year of related experience required, preferably medical procedure scheduling.
Work‑from‑home employees required to have wired high‑speed internet (25 MB download / 15 MB upload).
This position requires you to live within a 60‑mile radius of an HCA Hospital.
Benefits
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.
Note: Eligibility for benefits may vary by location.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr