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Financial Systems Analyst

Montgomery County, Cincinnati, OH, United States


Overview

Under general supervision, performs responsible administrative, systems, statistical and other business analyses in support of department operations and activities; makes recommendations for action and assists in policy, procedure and process development and implementation. Assist in the development of Montgomery County goals by analyzing and researching operations systems and/or procedures. Performs the material and substantial duties of the classification more than 50% of the time.
Responsibilities

Support

– Provide support in addressing all Help Desk tickets related to Microsoft Dynamics 365 issues and requests; perform system administration tasks including financial system security, chart of accounts setup, workflow updates, and error monitoring; provide support services to Microsoft Dynamics 365 end users as needed via email/phone support and Zoom; understand, research, and resolve daily ad hoc operational questions for County users.
Customer care and operations

– Provide superior customer care; assist the accounting staff with year-end processing; work directly with technical staff and contractors as needed.
Analysis and Testing

– Become an expert in internal system functionality to facilitate and implement forward-thinking solutions, efficiencies, and improvements; collaborate, understand, communicate, interpret, and document business processes and requirements as needed; provide functionality support for Microsoft Dynamics 365.
Collaborate with team members to update and create regression test scripts for County processes and perform system and data validation testing tasks; participate in execution of regression testing prior to Microsoft Dynamics releases and/or enhanced code releases; research and analyze aspects of existing business practices and procedures and propose process improvement; participate in cross-functional team meetings.
Training/Documentation

– Participate in the development and maintenance of training materials; provide end-user training and end-user support as needed for Microsoft Dynamics 365; participate in creation of training videos for Microsoft Dynamics 365 users to provide updates and clarification to common user issues; participate in Microsoft Dynamics User Group meetings and meeting preparation; provide support and advice to non-technical users; and create and develop other documentation as needed.
Revenue Models

– Participate with the coordination and development of countywide allocation/billing models (the cost allocation plan, property and casualty model, Regional Dispatch Center, Kronos, IT, Workers’ Compensation, Crime Lab, 800 MHz Radio, Microsoft Dynamics 365, and other models); serves as a liaison in requesting and collating information from external agencies or county departments; identifies problems; prepares financial analyses; reviews and prepares the models in comparison to previous year’s documents; bills, processes, collects payments and monitors accounts receivable from departments and agencies; maintains data integrity and plan accountability.
General requirements

– Demonstrates ability to take initiative with minimal supervision and under tight timeframes, work as a team, align work with team priorities, and develop positive, collaborative relationships within the department and organization; maintains excellent written and verbal communications, strong analytical and problem-solving skills, and keen attention to detail.
Ability to make presentations at meetings and train system users at all levels within the organization.
Strong organizational skills with the ability to multi-task and set priorities; ability to influence, negotiate and build consensus.
(Performs Related Duties as Required)
Preferred Qualifications

BA/BS degree in Accounting, Finance, Management Information Systems, Business Administration, or a related field; Minimum 3 years’ experience as a business/financial systems analyst; experience with ERP product implementation and/or support; Microsoft Excel intermediate skill level or above; experience with advanced formulas and pivot tables; experience with modeling business processes and translating requirements into a business application.
Experience with public sector accounting, general ledger, accounts receivable, purchasing, accounts payable; experience with workflow development and deployment; Microsoft Dynamics 365 or AX Finance and Operations Certifications.
Experience in any of the following areas will be considered as preferred and helpful qualifications in the review of your application, so please highlight any experience, certifications, or training in these areas:
Microsoft Dynamics 365 or Dynamics AX 2012 R3 experience.
Possess a strong desire to learn.
Driving Requirement
Must be able to provide own transportation.
Training and Development

: N/A
Unusual Working Conditions

: N/A
Probationary Period

: 180 days

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