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Intake Coordinator

Seasons & Crown Hospice, Inc, Granite Heights, WI, United States


Intake Coordinator - Crown Hospice - Hourly Rate: $17 - 19 plus benefits.
At Crown Hospice, we believe every patient’s journey deserves compassion, dignity, and seamless care from the very first call. That’s where you come in.

We’re looking for an Intake Coordinator for our Victoria, TX agency, who thrives at the intersection of operations, relationships, and purpose-driven work, someone who can lead the front door of our agency with both precision and heart.

Why This Role Matters
As our Intake Coordinator, you are often the first impression of Crown Hospice—for patients, families, and referral partners. You ensure that every patient’s transition into hospice care is smooth, timely, and handled with compassion, while also driving the operational excellence behind the scenes.

What You’ll Do

Oversee and coordinate all patient referral and intake operations

Build & maintain strong relationships with hospitals, physicians, and community partners

Ensure patients are admitted quickly, accurately, and in compliance with regulations

Manage insurance verification, authorizations, and payer communication

Collaborate with clinical teams to ensure seamless care transitions

Track referral trends and contribute to strategic growth initiatives

Support quality improvement efforts and enhance patient experience

Serve as a trusted resource for patients, families, and referral sources

What We’re Looking For

3–5+ years of healthcare experience (hospice or home health strongly preferred)

Strong leadership, organization, and problem-solving skills

Experience with intake, admissions, or referral coordination

Ability to build relationships and represent our mission in the community

Knowledge of insurance processes, authorizations, and healthcare regulations

Confident communicator with a professional, compassionate presence

Someone who is both detail-oriented and big-picture focused

Why Crown Hospice?

Meaningful work that impacts lives every single day

A collaborative, supportive team environment

Opportunity to help shape growth and community presence

A culture rooted in compassion, excellence, and integrity

Benefits

401(k) plus matching

Health insurance

Dental insurance

Life insurance

Vision insurance

Paid time off (PTO)

Birthday holiday

Short-term disability

Pet insurance

Flexible Spending Account (FSA)

The Right Person for This Role
You’re the connector. The one who can coordinate moving pieces while making people feel seen and supported. You’re just as comfortable navigating insurance details as you are building trust with a family in a difficult moment. You don’t just process referrals—you help guide people into care when they need it most.

Apply today and make a meaningful impact from day one.

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