Sr. Systems Analyst Product Owner Analyst
Con Edison, New York, NY, United States
Required Education/Experience
Master's Degree and a minimum of two (2) years full-time work experience or
Bachelor's Degree and a minimum of three (3) years full-time work experience or
Associate's Degree and a minimum of four (4) years full-time work experience or
High School Diploma/GED and a minimum of five (5) years full-time work experience.
Preferred Education/Experience
Bachelor's Degree in Computer Science, IT or Engineering, Business or applicable degree and a minimum of three (3) years full-time work experience with ServiceNow or a similar cloud-based platform for digital workflow automation.
Relevant Work Experience
Licenses/Certifications in IIBA Certificate in Product Ownership Analysis (IIBA-CPOA), Certified Scrum Product Owner (CSPO) and/or ITIL 4 Foundation certification, Preferred
Proven experience as a Product Owner, Business Analyst or a combined hybrid role in Agile environments, Required
Strong backlog management, story writing, and prioritization skills, Required
Familiarity with a broad range of Infrastructure and application concepts (e.g. servers, networks, databases, application concepts etc., Required
Strong understanding of widely recognized ITSM frameworks such as ITIL, Required
Deep understanding of Agile/Scrum methodologies, Required
Proficiency with agile management tools (e.g., Jira, Confluence, Azure DevOps and/or other similar tools), Required
Experience with data analysis and visualization tools (e.g., Power BI, Tableau and/or other similar tools), Required
Proven ability to work both independently and collaborating as part of a distributed team while demonstrating key traits of creativity, initiative, and flexibility, Required
Strong skills and experience with MS Office suite: Word, Excel, PowerPoint, Visio and Project, Required
Excellent oral and written communication skills. Must be able to plan, organize and lead meetings. Must be able to translate functional to technical information. Must be able to develop documentation that will be consumed by users of diverse backgrounds and skills, Required
Excellent work ethics and integrity, along with the ability to work under pressure, manage expectations and conflicts effectively and not get overwhelmed by pressures on team, Required
Strong analytical and problem-solving skills, as well as excellent interpersonal skills with the ability to influence and drive change and manage expectations, Required
Demonstrated leadership and influencing skills, with the ability to build consensus and drive decisions without formal authority, Required
Demonstrated customer-centric mindset with a passion for understanding user needs, Required
Skills and Abilities
Strong written and verbal communication skills
Develops and delivers effective presentations
Effective leadership skills
Well organized, detail oriented and flexible to handle multiple assignments
Instills commitment to organizational goals
Demonstrated time management and priority setting skills
Licenses and Certifications
Driver's License Required
Physical Demands
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Possess manual dexterity and the ability to use hands for the duration of the workday
Stand to use/operate office equipment for the duration of the workday
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at careerconnect@coned.com
Master's Degree and a minimum of two (2) years full-time work experience or
Bachelor's Degree and a minimum of three (3) years full-time work experience or
Associate's Degree and a minimum of four (4) years full-time work experience or
High School Diploma/GED and a minimum of five (5) years full-time work experience.
Preferred Education/Experience
Bachelor's Degree in Computer Science, IT or Engineering, Business or applicable degree and a minimum of three (3) years full-time work experience with ServiceNow or a similar cloud-based platform for digital workflow automation.
Relevant Work Experience
Licenses/Certifications in IIBA Certificate in Product Ownership Analysis (IIBA-CPOA), Certified Scrum Product Owner (CSPO) and/or ITIL 4 Foundation certification, Preferred
Proven experience as a Product Owner, Business Analyst or a combined hybrid role in Agile environments, Required
Strong backlog management, story writing, and prioritization skills, Required
Familiarity with a broad range of Infrastructure and application concepts (e.g. servers, networks, databases, application concepts etc., Required
Strong understanding of widely recognized ITSM frameworks such as ITIL, Required
Deep understanding of Agile/Scrum methodologies, Required
Proficiency with agile management tools (e.g., Jira, Confluence, Azure DevOps and/or other similar tools), Required
Experience with data analysis and visualization tools (e.g., Power BI, Tableau and/or other similar tools), Required
Proven ability to work both independently and collaborating as part of a distributed team while demonstrating key traits of creativity, initiative, and flexibility, Required
Strong skills and experience with MS Office suite: Word, Excel, PowerPoint, Visio and Project, Required
Excellent oral and written communication skills. Must be able to plan, organize and lead meetings. Must be able to translate functional to technical information. Must be able to develop documentation that will be consumed by users of diverse backgrounds and skills, Required
Excellent work ethics and integrity, along with the ability to work under pressure, manage expectations and conflicts effectively and not get overwhelmed by pressures on team, Required
Strong analytical and problem-solving skills, as well as excellent interpersonal skills with the ability to influence and drive change and manage expectations, Required
Demonstrated leadership and influencing skills, with the ability to build consensus and drive decisions without formal authority, Required
Demonstrated customer-centric mindset with a passion for understanding user needs, Required
Skills and Abilities
Strong written and verbal communication skills
Develops and delivers effective presentations
Effective leadership skills
Well organized, detail oriented and flexible to handle multiple assignments
Instills commitment to organizational goals
Demonstrated time management and priority setting skills
Licenses and Certifications
Driver's License Required
Physical Demands
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Possess manual dexterity and the ability to use hands for the duration of the workday
Stand to use/operate office equipment for the duration of the workday
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at careerconnect@coned.com