Treatment Coordinator
Lane & Associates Family Dentistry, Erwin, NC, United States
Overview
Now Hiring: Treatment Coordinator | Dunn Oral Surgery + Orthodontics
At Lane & Associates Family Dentistry, we love to make our patients smile, and that starts with you! We’re currently seeking an experienced Treatment Coordinator to join our warm, welcoming, and supportive dental team.
As a Treatment Coordinator, you’ll help patients feel confident and cared for from their very first call through every step of their treatment journey. You’ll manage provider schedules, assist with insurance details, ensure financial arrangements are handled smoothly, and deliver that signature 5-star experience we’re known for.
Responsibilities
Manage a multi-line phone system to schedule, reschedule, and confirm appointments.
Keep all provider schedules full and efficient
Collect and update patient personal and insurance information in Denticon/Dolphin accurately.
Check in and check out patients with professionalism and care.
Present and review treatment plans to promote case acceptance.
Help assist in verifying insurance coverage and eligibility, maintaining accurate records.
Process payments and enforce financial policies accurately and courteously.
Keep the lobby and waiting area tidy and inviting.
Other duties as assigned
Qualifications
A minimum of 1–2 years of dental office experience
Oral Surgery and/ or Orthodontic experience is a plus!
Strong communication and organizational skills
A professional and polished demeanor with strong attention to detail.
A positive attitude and passion for providing exceptional patient experiences.
Ability to work efficiently in a team environment.
Proficiency with computers (Denticon + Dolphin experience a plus!)
High School Diploma or GED
Ability to lift up 15- 20 lbs.
Why You’ll Love Working Here
Competitive pay!
Comprehensive Insurance Coverage (after 90 days!) – Health, Vision, Dental, Life, Disability, FSA & more!
401(k) Employer Contribution Plan (after 90 days!)
Quarterly Performance Bonus Opportunities!
Paid Treatment Coordinator Training Class in Fuquay Broad!
Employee Assistance Program!
Uniform Allowance!
Paid Time Off & Paid Holidays!
Fridays off at 2 PM!
Volunteer opportunities with our Smile Squad to earn awesome prizes!
Fun team events, giveaways & social campaigns year-round!
Birthday and Work Anniversary surprises sent directly from our owners!
Employee discounts at major retailers!
and so much more!
#J-18808-Ljbffr
Now Hiring: Treatment Coordinator | Dunn Oral Surgery + Orthodontics
At Lane & Associates Family Dentistry, we love to make our patients smile, and that starts with you! We’re currently seeking an experienced Treatment Coordinator to join our warm, welcoming, and supportive dental team.
As a Treatment Coordinator, you’ll help patients feel confident and cared for from their very first call through every step of their treatment journey. You’ll manage provider schedules, assist with insurance details, ensure financial arrangements are handled smoothly, and deliver that signature 5-star experience we’re known for.
Responsibilities
Manage a multi-line phone system to schedule, reschedule, and confirm appointments.
Keep all provider schedules full and efficient
Collect and update patient personal and insurance information in Denticon/Dolphin accurately.
Check in and check out patients with professionalism and care.
Present and review treatment plans to promote case acceptance.
Help assist in verifying insurance coverage and eligibility, maintaining accurate records.
Process payments and enforce financial policies accurately and courteously.
Keep the lobby and waiting area tidy and inviting.
Other duties as assigned
Qualifications
A minimum of 1–2 years of dental office experience
Oral Surgery and/ or Orthodontic experience is a plus!
Strong communication and organizational skills
A professional and polished demeanor with strong attention to detail.
A positive attitude and passion for providing exceptional patient experiences.
Ability to work efficiently in a team environment.
Proficiency with computers (Denticon + Dolphin experience a plus!)
High School Diploma or GED
Ability to lift up 15- 20 lbs.
Why You’ll Love Working Here
Competitive pay!
Comprehensive Insurance Coverage (after 90 days!) – Health, Vision, Dental, Life, Disability, FSA & more!
401(k) Employer Contribution Plan (after 90 days!)
Quarterly Performance Bonus Opportunities!
Paid Treatment Coordinator Training Class in Fuquay Broad!
Employee Assistance Program!
Uniform Allowance!
Paid Time Off & Paid Holidays!
Fridays off at 2 PM!
Volunteer opportunities with our Smile Squad to earn awesome prizes!
Fun team events, giveaways & social campaigns year-round!
Birthday and Work Anniversary surprises sent directly from our owners!
Employee discounts at major retailers!
and so much more!
#J-18808-Ljbffr