Onsite Quality Specialist for 24/7 Call Center

A leading service provider is seeking a Quality Specialist to ensure quality and accuracy in agent interactions with law enforcement. This Nashville-based role involves evaluating recorded calls, identifying trends, and providing performance feedback. Candidates should have a High School diploma and 2-4 years of relevant experience. This position requires US citizenship and ability to work across multiple shifts, including evenings and weekends. Competitive pay is offered from $23.05 to $25.58 per hour.
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