Administrative Assistant
The Immigration Force PLLC, Houston, TX, United States
Bilingual Team Member
Our growing immigration law firm is hiring a bilingual team member to support day-to-day operations that keep our internal systems organized and ensure timely communication with clients. That means handling documents correctly, keeping accounts accurate, and following up with Spanish-speaking clients on overdue balances until they're resolved.
Most people are not a fit for this job. This role requires follow-through, attention to detail, and the willingness to have uncomfortable conversations about money.
If you read this and thought, "that's exactly how I work," then we'd like to hear from you. Apply today.
Compensation
$18$21/hour, depending on experience
Performance-based bonus tied to billing accuracy, timeliness, and successful account resolution
Mileage reimbursement is provided for approved business-related travel in accordance with firm policy.
Responsibilities
Mail & Document Handling
Pick up, sort, and scan all incoming mail twice per week
Upload and correctly label documents in our case management system
Notify team members of urgent or time-sensitive mail
Prepare and send outgoing mail (certified mail, FedEx, court filings, etc.)
Track and log all incoming and outgoing mail for accountability
Coordinate occasional local errands, including dropping off documents at court or government agencies and picking up files from the office when needed
Archive physical mail and maintain organized, up-to-date filing systems
Organize and maintain physical file cabinets to ensure documents are easily retrievable
File Digitization & Records Management
Scan and digitize legacy hard-copy client files into the firm's digital system
Ensure all digitized files are complete, accurate, and properly stored
Rename and organize client folders in accordance with internal SOPs and labeling conventions
Maintain consistency and accuracy across all digital and physical file systems
Billing & Account Support
Assist with generating and sending client invoices
Update client account statements (payments, balances, late fees)
Track payment plans and ensure proper documentation
Flag overdue accounts and maintain accurate financial records
Support the accounting technician with account reconciliation and reporting
Accounts Receivable (Collections) In Spanish
Work directly with the Accounting Technician to identify overdue accounts
Call and follow up with Spanish-speaking clients regarding past-due balances
Clearly explain balances, payment plans, and next steps
Maintain detailed notes on all collection efforts
Follow up consistently until resolution (payment, plan, or escalation)
Qualifications
Required
Fluent in Spanish and English (spoken and written)
12+ years of experience in an administrative, office support, billing, or client-facing role
Comfortable speaking with clients about outstanding balances and payment plans
Strong organizational skills and attention to detail
Ability to manage multiple tasks and follow through without constant supervision
Basic computer proficiency (email, document management, data entry; experience with case management or billing systems is a plus)
Ability to handle confidential financial and legal information with discretion
Valid driver's license with a clean driving record
Reliable transportation
Must be able to pass a background check
Ability to handle light physical tasks (filing, organizing, scanning documents, managing mail)
Preferred (but not required)
Experience in a law firm, medical office, or collections environment
Familiarity with invoicing, payment tracking, or bookkeeping processes
Experience working with Spanish-speaking client populations in a professional setting
What Will Make You Successful in This Role
You follow up consistently until tasks are completed
You are comfortable having direct, respectful conversations about money
You keep systems organized without being asked
You notice when something is off and take action
Compensation $18 - $21 hourly About The Immigration Force PLLC
The mission of The Immigration Force PLLC is to give each client the best odds to win their immigration case.
We have created a prosperous venture that is constantly improving, where our job has purpose, and we enjoy the freedom to live anywhere in the world, whilst we contribute to the betterment of the United States.
We believe true teamwork begins with self-accountability. Each of us takes ownership of our results, takes pride in our craft, and upholds a culture that values both service and profit. Excellence is recognized, and our efforts are never taken for granted. Though we may be spread across the world, we operate as one team, united by high standards, shared purpose, and mutual trust.
Our growing immigration law firm is hiring a bilingual team member to support day-to-day operations that keep our internal systems organized and ensure timely communication with clients. That means handling documents correctly, keeping accounts accurate, and following up with Spanish-speaking clients on overdue balances until they're resolved.
Most people are not a fit for this job. This role requires follow-through, attention to detail, and the willingness to have uncomfortable conversations about money.
If you read this and thought, "that's exactly how I work," then we'd like to hear from you. Apply today.
Compensation
$18$21/hour, depending on experience
Performance-based bonus tied to billing accuracy, timeliness, and successful account resolution
Mileage reimbursement is provided for approved business-related travel in accordance with firm policy.
Responsibilities
Mail & Document Handling
Pick up, sort, and scan all incoming mail twice per week
Upload and correctly label documents in our case management system
Notify team members of urgent or time-sensitive mail
Prepare and send outgoing mail (certified mail, FedEx, court filings, etc.)
Track and log all incoming and outgoing mail for accountability
Coordinate occasional local errands, including dropping off documents at court or government agencies and picking up files from the office when needed
Archive physical mail and maintain organized, up-to-date filing systems
Organize and maintain physical file cabinets to ensure documents are easily retrievable
File Digitization & Records Management
Scan and digitize legacy hard-copy client files into the firm's digital system
Ensure all digitized files are complete, accurate, and properly stored
Rename and organize client folders in accordance with internal SOPs and labeling conventions
Maintain consistency and accuracy across all digital and physical file systems
Billing & Account Support
Assist with generating and sending client invoices
Update client account statements (payments, balances, late fees)
Track payment plans and ensure proper documentation
Flag overdue accounts and maintain accurate financial records
Support the accounting technician with account reconciliation and reporting
Accounts Receivable (Collections) In Spanish
Work directly with the Accounting Technician to identify overdue accounts
Call and follow up with Spanish-speaking clients regarding past-due balances
Clearly explain balances, payment plans, and next steps
Maintain detailed notes on all collection efforts
Follow up consistently until resolution (payment, plan, or escalation)
Qualifications
Required
Fluent in Spanish and English (spoken and written)
12+ years of experience in an administrative, office support, billing, or client-facing role
Comfortable speaking with clients about outstanding balances and payment plans
Strong organizational skills and attention to detail
Ability to manage multiple tasks and follow through without constant supervision
Basic computer proficiency (email, document management, data entry; experience with case management or billing systems is a plus)
Ability to handle confidential financial and legal information with discretion
Valid driver's license with a clean driving record
Reliable transportation
Must be able to pass a background check
Ability to handle light physical tasks (filing, organizing, scanning documents, managing mail)
Preferred (but not required)
Experience in a law firm, medical office, or collections environment
Familiarity with invoicing, payment tracking, or bookkeeping processes
Experience working with Spanish-speaking client populations in a professional setting
What Will Make You Successful in This Role
You follow up consistently until tasks are completed
You are comfortable having direct, respectful conversations about money
You keep systems organized without being asked
You notice when something is off and take action
Compensation $18 - $21 hourly About The Immigration Force PLLC
The mission of The Immigration Force PLLC is to give each client the best odds to win their immigration case.
We have created a prosperous venture that is constantly improving, where our job has purpose, and we enjoy the freedom to live anywhere in the world, whilst we contribute to the betterment of the United States.
We believe true teamwork begins with self-accountability. Each of us takes ownership of our results, takes pride in our craft, and upholds a culture that values both service and profit. Excellence is recognized, and our efforts are never taken for granted. Though we may be spread across the world, we operate as one team, united by high standards, shared purpose, and mutual trust.