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Business Development Specialist

Riverside Mfg LLC, Fort Wayne, IN, United States


Job Description
Riverside Mfg., LLC has built a reputation for excellence in delivering build-to-print solutions, collaborating on custom electronic designs, and providing comprehensive contract manufacturing services.

Reports To: VP of Sales

SUMMARY
Responsible for driving revenue growth through the development of new business and management of existing accounts. This role combines strategic business development, market analysis, and hands-on sales execution to expand market presence, strengthen customer relationships, and achieve sales targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following (other duties may be assigned):

Perform full-cycle account management including initiating, developing, and maintaining relationships with new and existing customers

Generate new business through lead generation activities including cold calling, email outreach, networking, and market research

Identify and pursue new business opportunities, target markets, and potential clients

Develop and execute sales strategies to achieve growth targets and expand market share

Prepare and present proposals, quotes, and product information to customers

Maintain and nurture client relationships through regular interactions (phone, email, in-person visits)

Track and manage sales activities, pipeline, and customer interactions using CRM systems

Conduct market analysis to identify trends, competitive positioning, and emerging opportunities

Collaborate with marketing, engineering, and operations teams to align on growth strategies and customer needs

Participate in telemarketing campaigns, marketing initiatives, and trade shows

Attend industry events, seminars, and training to stay current on market trends and technologies

Assist with forecasting and planning for standard products and targeted accounts

Provide ongoing support to customers by resolving issues, answering questions, and ensuring satisfaction

Manage a regional territory and develop targeted account strategies

Support department leadership with strategic initiatives and reporting

Comply with all company safety practices, policies, and standards of conduct

QUALIFICATIONS
To perform this job successfully, an individual must demonstrate the following:

Strong communication and negotiation skills, with the ability to engage stakeholders including senior-level decision makers

Proven sales acumen with experience in lead generation, pipeline management, and achieving KPIs

Excellent analytical skills with the ability to interpret market data and business performance

Strong organizational and time management skills with the ability to manage multiple priorities

Self‑motivated, results‑driven, and able to work independently

High level of professionalism, attention to detail, and customer focus

Strong decision‑making and critical thinking abilities

Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and CRM systems

Ability to adapt to changing priorities and business needs

Willingness to travel (approximately 50 %)

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree in Business, Engineering, or a related field (or equivalent experience)

3–5+ years of experience in sales, account management, or business development

Experience in electronics, manufacturing, or SaaS environments preferred

CRM experience strongly preferred

Must be a U.S. Person

Valid driver’s license required

Prefer candidate lives in Midwest.

Must be willing to travel.

KEY COMPETENCIES

Relationship Management

Sales Strategy & Execution

Lead Generation & Prospecting

Market Analysis

Collaboration & Cross-Functional Alignment

Technology Proficiency

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