Account Manager

Account Manager The Account Manager (AM) is responsible for managing client verticals to support a collective of diverse projects for the business. The Account Manager possesses an understanding of strategic plans and the ability to interface and guide conversations with high-level executives. The position requires outstanding communication, organization and coaching skills. The Account Manager demonstrates an understanding of the client's business, industry and competitors and develops project plans and reports to portfolio leads.Preferred Experience:Knowledge of sales, marketing and advertising/business principlesAgency experience working with creative teamsExperience and knowledge of all creative communication platforms (print, digital, PPT, video, animation)Experience mentoring junior staff and onboarding team membersResponsibilities:Manage client verticals ($500K - $1.5M)Lead account teams and client discussionsDevelop staffing plan for accounts and projectsManage all aspects of the client vertical including:Day-to-day client communicationsProject Overviews/SOWsTimelinesProject reportsProject budgets and billingsDemonstrate initiative and a strong understanding of client's business, industry and productsUnderstand client's strategy and objectives – or in some cases aid clients to articulate and develop themDemonstrate critical and strategic thinking skills and develops recommendationsManage client expectations and feedbackProvide the client's perspective to the internal teamEnsure all deliverables meet project scope, expectations and mandatoriesNurture client relationship – maintain business and drive organic growthPartner with business development team to provide input on proposalsIdentify business opportunities and take initiative (e.g. proactive proposals, idea sharing to improve Notion)Coach and mentor junior team members and manage up as neededDemonstrate ongoing growth in leadership skills andLead and manage Notion internal initiative/programPIf957d591fa65-31181-39702886