EHR Support Analyst I
Kintegra Health, Gastonia, NC, United States
Title
EHR Support Analyst I
Department
Clinical Informatics
Status
Hourly
Position Classification/Category
Administrative
Location
Corporate Office
Reports To
Clinical Informatics Manager
Direct Reports
None
Summary of Position
Under the direction of the Clinical Informatics Manager, the EHR Support Analyst I is accountable to ensure that the goals set for the clinical informatics department are met. Works closely with clinicians, physicians, dentists, administrative staff and information technology staff to integrate quality initiatives and technology into the patient care process. Supports the analysis, evaluation, development, implementation, updating and integrity of quality projects and clinical systems. Coordinates education of all users in clinical software.
Minimum Qualifications
Must be able to sit, stand and walk for long periods of time
Ability to read and understand the English language
Ability to effectively maintain confidentiality of records and communicate with all levels of personnel
2+ years in an outpatient provider office setting
Additional Skills Required
Knowledge of Outpatient Clinic Operations
Experience in the Microsoft Suite
Superior written and verbal communication skills
Must be able to work with changing priorities
Requires excellent organizational, problem solving and critical thinking skills
Must be able to interact with individuals of all cultures and levels of authority
Requires the ability to maintain confidentiality
Must be able to function as part of a team
Must possess initiative
Basic medical terminology required, knowledge can be obtained through formal classes or work experience
Additional Skills Preferred
Proficient in use of all computer software utilized in practice, presenting and/or teaching experience a plus
Education
High school diploma or GED required
Professional Licensure
Current MA certification preferred
Certification(s)
N/A
Key Responsibilities (10-Core)
Supports basic Epic functions in the EMR
Has a basic understanding of Epic, OCHIN, Dentrix & Dexis functionality
Able to manage accounts that are associated with clinical software
Manage Epic Work queues
Training on various software features (new functionality and basic use and navigation)
Assists Information Technology department in the support of clinical users when appropriate
Maintains current knowledge of clinical practice, organizational policy, regulatory requirements and standards of practice
Able to manage OCHIN JIRA’s & Kintegra tickets
Assists with EPCS & verification process
Other duties as assigned
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EHR Support Analyst I
Department
Clinical Informatics
Status
Hourly
Position Classification/Category
Administrative
Location
Corporate Office
Reports To
Clinical Informatics Manager
Direct Reports
None
Summary of Position
Under the direction of the Clinical Informatics Manager, the EHR Support Analyst I is accountable to ensure that the goals set for the clinical informatics department are met. Works closely with clinicians, physicians, dentists, administrative staff and information technology staff to integrate quality initiatives and technology into the patient care process. Supports the analysis, evaluation, development, implementation, updating and integrity of quality projects and clinical systems. Coordinates education of all users in clinical software.
Minimum Qualifications
Must be able to sit, stand and walk for long periods of time
Ability to read and understand the English language
Ability to effectively maintain confidentiality of records and communicate with all levels of personnel
2+ years in an outpatient provider office setting
Additional Skills Required
Knowledge of Outpatient Clinic Operations
Experience in the Microsoft Suite
Superior written and verbal communication skills
Must be able to work with changing priorities
Requires excellent organizational, problem solving and critical thinking skills
Must be able to interact with individuals of all cultures and levels of authority
Requires the ability to maintain confidentiality
Must be able to function as part of a team
Must possess initiative
Basic medical terminology required, knowledge can be obtained through formal classes or work experience
Additional Skills Preferred
Proficient in use of all computer software utilized in practice, presenting and/or teaching experience a plus
Education
High school diploma or GED required
Professional Licensure
Current MA certification preferred
Certification(s)
N/A
Key Responsibilities (10-Core)
Supports basic Epic functions in the EMR
Has a basic understanding of Epic, OCHIN, Dentrix & Dexis functionality
Able to manage accounts that are associated with clinical software
Manage Epic Work queues
Training on various software features (new functionality and basic use and navigation)
Assists Information Technology department in the support of clinical users when appropriate
Maintains current knowledge of clinical practice, organizational policy, regulatory requirements and standards of practice
Able to manage OCHIN JIRA’s & Kintegra tickets
Assists with EPCS & verification process
Other duties as assigned
#J-18808-Ljbffr