Disability, Accessibility & Inclusion Manager
ACLU, New York, NY, United States
The ACLU seeks applicants for the full-time position of
Disability Accessibility & Inclusion (DAI) Manager
on the
Disability Accessibility & Inclusion (DAI) Team
within the
Business Operations and Support Services
unit of the ACLU’s National office in
New York, NY . This is a full-time,
hybrid
role that has in-office requirements of two (2) days per week or eight (8) days per month.
The Administration and Finance Department provide operational, financial, technical, and human capital support and services for a 550+ person national non-profit organization. The department is integral in creating and sustaining cohesive systems across departments to ensure all staff have access to the resources they need to support ACLU's mission of advancing civil liberties and civil rights. The DAI team supports this critical work by leading the organization in taking a bold, visionary approach to embedding accessibility and inclusion, dismantling ableism, and cultivating a deep culture of belonging.
What You'll Do
Reporting to the
Senior Director, Disability Accessibility & Inclusion (SDDAI) , the
DAI Manager
will be responsible for managing and sustaining the organization’s DAI program, translating strategy into day-to-day operations and cross-functional initiatives. The role partners closely with departments across the organization to embed DAI practices into policies, practices, and ways of working.
In addition to program management, the DAI Manager will play a key role in supporting organizational culture change by building trust-based relationships, providing guidance and education, and staff support. The DAI Manager is privy to confidential information, including staff survey results and disability-related staff experience. The position requires strong collaboration and sustained engagement to effectively influence practice and outcomes. Success in this role depends on the ability to manage complex initiatives while fostering long-term commitment to DAI across the organization.
YOUR DAY TO DAY
Strategic Operations
Support the DAI Strategic Plan vision and project management, seeking to align it with the ACLU’s overall strategic direction
Support the communication of the DAI team’s projects, initiatives, and accomplishments across the organization, ensuring consistent and transparent messaging that highlights progress, key milestones, and the impact of the DAI team’s leadership
Help drive project management for specified large DAI-centered cross-departmental and cross-organizational, multi-team, primarily internal-facing projects and initiatives including DAI Steering Committee, working or project groups
Collect, monitor, and report on data regarding disability, accessibility, and inclusion goals as well as recruitment, hiring, and attrition trends in collaboration with the HR team
Program & Project Management
Serve as a primary liaison to the Disability Employee Resource Group (ERG)
Manage DAI projects, ensure they meet objectives, engage appropriate stakeholders, and effectively communicate status, risks, and deliverables
Serve as the DAI team’s main point of contact for external vendors and consultants on projects; oversee vendor and consultant procurement process, gather and submit financial documentation, and work with counsel to generate contracts, all with accuracy and timeliness
Lead and conduct yearly organization-wide audits of ACLU practices to assess gaps in workplace accessibility and inclusion, assessing areas of attention and developing action plans to address
Monitor alignment of ACLU’s policies and practices with disability law, regulations, the ACLU’s internal disability affirmative action policy, and industry best practices
Develop, lead, and evaluate DAI-focused training curriculum and workshops for national staff on topics including but not limited to ableism, disability justice, and inclusion by design
Function as a thought partner and collaborator with the SDDAI on developing direct resources and providing informed, expert consultation to the organization on best practices for workplace accommodations, recruiting and hiring staff with disabilities, creating accessible trainings, and confronting ableism and ableist language, etc.
Work in concert with the Affiliate Support & Nationwide Initiatives team to provide support and resources for affiliates to integrate DAI principles and practices
Serve as the entry point for internal DAI conflict resolution, and assist in developing and providing resources to promote the successful execution of various conflict resolutions
Act as a key DAI partner and advisor in programmatic and departmental initiatives
Other projects as assigned
Communications
Manage systems for communication so National staff have the most up-to-date information, feel connected to the larger team and mission
Create monthly DAI newsletters to cover a wide range of topics; liaise with other departments as needed
Maintain, update, and create contents for the intranet pages for the DAI team
FUTURE ACLU'ERS WILL
Be committed to advancing the mission of the ACLU
Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts
What You'll Bring
Strategic & Program Leadership
Proven experience in the DAI field, including successfully operationalizing organizational strategy, set goals, track progress, and support multi-department initiatives
Strong organizational skills, be detail-oriented and possess the ability to follow projects through to completion
Skilled at collecting and analyzing data to assess program impact, inform decisions, and mitigate risks
Experience leading complex, cross-organizational projects from planning through implementation and evaluation
Experience managing short-term and long-term projects, vendors, with the ability to establish priorities that will effectively utilize the staff’s time and the department’s resources, and following projects through to completion
Strong project management skills including the ability to handle multiple projects simultaneously, clearly communicate progress, and address issues while still meeting required deadlines
DAI Expertise & Advisory Experience
Deep knowledge of disability, accessibility & inclusion, ableism, and disability justice in workplace systems and culture
Strong interpersonal skills and an ability to work collaboratively with others including cross departmentally as part of a team
Demonstrated ability to advise and support staff and partners on accessibility, disability inclusion, and policy alignment
Experience conducting organizational assessments or audits and developing actionable improvement plans
Education & Training
Skilled in identifying learning needs, developing or overseeing DAI-focused training, facilitating workshops, and evaluating effectiveness
Ability to translate complex DAI concepts into practical, accessible guidance for staff and leadership
Strong relationship- and team-building and consultative skills; ability to influence outcomes without direct authority
Experience engaging cross-functional teams, ERGs, vendors, and consultants to achieve DAI initiatives
Comfort working in a complex environment with multiple and at times competing priorities and goals
Commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts
Communication & Operational Management
Critical thinker with demonstrated problem-solving skills and the ability to make independent decisions
Excellent communication skills for internal messaging, newsletters, reporting, and advising
Strong organizational skills for scheduling, procurement, vendor management, and documentation
Compensation
The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is
$112,584.00
( Level H ), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting.
OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION
The ACLU is an EEO.
With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.
The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
#J-18808-Ljbffr
Disability Accessibility & Inclusion (DAI) Manager
on the
Disability Accessibility & Inclusion (DAI) Team
within the
Business Operations and Support Services
unit of the ACLU’s National office in
New York, NY . This is a full-time,
hybrid
role that has in-office requirements of two (2) days per week or eight (8) days per month.
The Administration and Finance Department provide operational, financial, technical, and human capital support and services for a 550+ person national non-profit organization. The department is integral in creating and sustaining cohesive systems across departments to ensure all staff have access to the resources they need to support ACLU's mission of advancing civil liberties and civil rights. The DAI team supports this critical work by leading the organization in taking a bold, visionary approach to embedding accessibility and inclusion, dismantling ableism, and cultivating a deep culture of belonging.
What You'll Do
Reporting to the
Senior Director, Disability Accessibility & Inclusion (SDDAI) , the
DAI Manager
will be responsible for managing and sustaining the organization’s DAI program, translating strategy into day-to-day operations and cross-functional initiatives. The role partners closely with departments across the organization to embed DAI practices into policies, practices, and ways of working.
In addition to program management, the DAI Manager will play a key role in supporting organizational culture change by building trust-based relationships, providing guidance and education, and staff support. The DAI Manager is privy to confidential information, including staff survey results and disability-related staff experience. The position requires strong collaboration and sustained engagement to effectively influence practice and outcomes. Success in this role depends on the ability to manage complex initiatives while fostering long-term commitment to DAI across the organization.
YOUR DAY TO DAY
Strategic Operations
Support the DAI Strategic Plan vision and project management, seeking to align it with the ACLU’s overall strategic direction
Support the communication of the DAI team’s projects, initiatives, and accomplishments across the organization, ensuring consistent and transparent messaging that highlights progress, key milestones, and the impact of the DAI team’s leadership
Help drive project management for specified large DAI-centered cross-departmental and cross-organizational, multi-team, primarily internal-facing projects and initiatives including DAI Steering Committee, working or project groups
Collect, monitor, and report on data regarding disability, accessibility, and inclusion goals as well as recruitment, hiring, and attrition trends in collaboration with the HR team
Program & Project Management
Serve as a primary liaison to the Disability Employee Resource Group (ERG)
Manage DAI projects, ensure they meet objectives, engage appropriate stakeholders, and effectively communicate status, risks, and deliverables
Serve as the DAI team’s main point of contact for external vendors and consultants on projects; oversee vendor and consultant procurement process, gather and submit financial documentation, and work with counsel to generate contracts, all with accuracy and timeliness
Lead and conduct yearly organization-wide audits of ACLU practices to assess gaps in workplace accessibility and inclusion, assessing areas of attention and developing action plans to address
Monitor alignment of ACLU’s policies and practices with disability law, regulations, the ACLU’s internal disability affirmative action policy, and industry best practices
Develop, lead, and evaluate DAI-focused training curriculum and workshops for national staff on topics including but not limited to ableism, disability justice, and inclusion by design
Function as a thought partner and collaborator with the SDDAI on developing direct resources and providing informed, expert consultation to the organization on best practices for workplace accommodations, recruiting and hiring staff with disabilities, creating accessible trainings, and confronting ableism and ableist language, etc.
Work in concert with the Affiliate Support & Nationwide Initiatives team to provide support and resources for affiliates to integrate DAI principles and practices
Serve as the entry point for internal DAI conflict resolution, and assist in developing and providing resources to promote the successful execution of various conflict resolutions
Act as a key DAI partner and advisor in programmatic and departmental initiatives
Other projects as assigned
Communications
Manage systems for communication so National staff have the most up-to-date information, feel connected to the larger team and mission
Create monthly DAI newsletters to cover a wide range of topics; liaise with other departments as needed
Maintain, update, and create contents for the intranet pages for the DAI team
FUTURE ACLU'ERS WILL
Be committed to advancing the mission of the ACLU
Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts
What You'll Bring
Strategic & Program Leadership
Proven experience in the DAI field, including successfully operationalizing organizational strategy, set goals, track progress, and support multi-department initiatives
Strong organizational skills, be detail-oriented and possess the ability to follow projects through to completion
Skilled at collecting and analyzing data to assess program impact, inform decisions, and mitigate risks
Experience leading complex, cross-organizational projects from planning through implementation and evaluation
Experience managing short-term and long-term projects, vendors, with the ability to establish priorities that will effectively utilize the staff’s time and the department’s resources, and following projects through to completion
Strong project management skills including the ability to handle multiple projects simultaneously, clearly communicate progress, and address issues while still meeting required deadlines
DAI Expertise & Advisory Experience
Deep knowledge of disability, accessibility & inclusion, ableism, and disability justice in workplace systems and culture
Strong interpersonal skills and an ability to work collaboratively with others including cross departmentally as part of a team
Demonstrated ability to advise and support staff and partners on accessibility, disability inclusion, and policy alignment
Experience conducting organizational assessments or audits and developing actionable improvement plans
Education & Training
Skilled in identifying learning needs, developing or overseeing DAI-focused training, facilitating workshops, and evaluating effectiveness
Ability to translate complex DAI concepts into practical, accessible guidance for staff and leadership
Strong relationship- and team-building and consultative skills; ability to influence outcomes without direct authority
Experience engaging cross-functional teams, ERGs, vendors, and consultants to achieve DAI initiatives
Comfort working in a complex environment with multiple and at times competing priorities and goals
Commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts
Communication & Operational Management
Critical thinker with demonstrated problem-solving skills and the ability to make independent decisions
Excellent communication skills for internal messaging, newsletters, reporting, and advising
Strong organizational skills for scheduling, procurement, vendor management, and documentation
Compensation
The ACLU is committed to equity, transparency, and clarity in pay. Consistent with our compensation philosophy, there is a set salary for each role based on geographic work location. The annual salary for this position is
$112,584.00
( Level H ), reflecting the salary of a position based in New York, NY. Salaries are subject to a regional pay adjustment if authorization is granted to work outside of the location listed in this posting.
OUR COMMITMENT TO ACCESSIBILITY, EQUITY, DIVERSITY & INCLUSION
The ACLU is an EEO.
With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.
The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.
#J-18808-Ljbffr