Creative Cove Inc. is hiring: Creative Project Manager in Boston

Our Greater Boston area agency client is looking for a contract Agency Operations Manager to step in and help streamline agency operations and processes; ideally looking for previous experience from a start up or boutique agency. Ideally, the agency is looking for a consultant to help with streamlining workflows, reducing manual effort, improving cross-system connectivity, and centralizing the data for better decision-making. Experience with tools such as Basecamp, Kantata, Slack and Jiva required.

Day in the life

• Evaluate how work flows across the agency and offer recommendations
• Identify inefficiencies, redundancies, and manual bottlenecks across tools and teams
• Define a more streamlined, scalable operating model for agency operations
• Recommend how to better leverage existing agency tools
• Identify opportunities for automation and integration between systems
• Improve data consistency and create a more centralized, reliable view of operational and financial performance

Looking for

• Direct experience working with or consulting for advertising/marketing agencies
• Deep understanding of agency operations, including project-based work, resourcing, utilization, and billing
• Experience with tools such as Kantata, Jiva, Basecamp and Slack
• Strong knowledge of workflow automation and integration tools (e.g., Zapier, Make, APIs)
• Experience centralizing operational and financial data for reporting and forecasting
• Ability to balance strategic thinking with practical, implementable solutions for a growing agency