LAW ENFORCEMENT DISPATCHER (CLASS TITLE: DUTY OFFICER)
State of Florida, Sanford, FL, United States
Requisition No: 874171
Agency: Florida Fish and Wildlife Conservation Commission
Working Title: LAW ENFORCEMENT DISPATCHER (CLASS TITLE: DUTY OFFICER)
Pay Plan: Career Service
Position Number: 77000453
Salary: $1,651.38 Bi-weekly
Posting Closing Date: 07/16/2026
WHAT IS THE FWC?
The Florida Fish and Wildlife Conservation Commission (FWC) is a constitutional state agency entrusted with conserving fish and wildlife resources for their long‑term well‑being and the benefit of the people. The FWC Division of Law Enforcement protects Florida’s natural resources and people through proactive and responsive law enforcement services. FWC Officers are state law enforcement police officers who are also dually certified as National Oceanic and Atmospheric Administration, and United States Fish and Wildlife Service federal officers that can enforce federal laws pertaining to national marine fishery and federal fish / wildlife violations. FWC’s Division of Law Enforcement is the leading conservation law enforcement agency in the nation.
WHAT IS AN FWC DUTY OFFICER?
A Duty Officer is a certified law enforcement dispatcher who is responsible for monitoring and operating a two‑way radio system, FCIC/NCIC computer terminal (i.e., teletype) communication, and making independent decisions. Duty Officers learn and master the art of multitasking while composing and disseminating information through various communication sources to deliver routine and/or emergency correspondence to agency personnel, partnering law enforcement agencies, and the public to remain compliant with standards set forth by the Agency, Federal Communications Commission (FCC) and Florida Department of Law Enforcement (FDLE).
Tasks performed by the Duty Officer include but are not limited to:
Monitor and operate a two‑way radio system, telephone and teletype system
Dispatch law enforcement officers and other personnel to citizen complaints and/or crimes in progress
Communicate and formally document messages regarding the safety of officers performing hazardous duties between the field and base station
Contact law enforcement administrators regarding any emergency radio broadcast and maintain location and status of law enforcement personnel through constant radio and telephone contact
Operate the Florida Crime Information Center / National Crime Information Center (FCIC/NCIC) computer terminal
Broadcast “Be on the Look Out” (BOLO) alerts regarding dangerous or wanted criminals
Receive emergency and/or routine requests to and from officers and enter these messages into the computer
Evaluate, disseminate, and provide criminal and/or confidential information to authorized personnel 24 hours per day
Remain current on all procedures, laws, rules, and regulations, and disseminate this information to the public and staff as necessary
Handle various administrative tasks as required
WHY SHOULD I APPLY?
Agency-sponsored training and state certification combined with on‑the‑job training while working towards professional certification
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Supplemental Insurance Options such as Disability, Dental and Vision
Contributory Retirement Plan
Employee Assistance Program
Tuition waivers for college courses
SALARY
$42,935.88 annually ($1,651.38 bi‑weekly)
Salary Incentives Include
Shift Differential pay: 10% for evening shifts and 15% for overnight shifts
Communications Training Officer (CTO) pay: 5% increase while training
Career Development Plan opportunities
Duty Officer Supervisor roles
Regional Communications Center Management positions
Notice
Applicants, including qualified veterans seeking veteran's preference: Due to FDLE CJIS security requirements regarding FCIC/NCIC access, candidates and veterans selected for consideration must successfully pass a preliminary level 1 background check prior to participating in the required Public‑Safety Dispatcher/Call Taker Pre‑employment testing. Applicants that pass the predetermined test scoring criteria will be invited to participate in a verbal assessment and interview.
Minimum Qualifications
Must be willing to work rotating shifts including nights, weekends, and holidays.
Must be willing to be called in to work during staff shortages, special details or emergency situations and be onsite within the hour.
Must be proficient in Microsoft Word, Excel, and Outlook.
Type a minimum of 35 correct words per minute.
Qualified applicants and veterans selected for consideration are required to pass a preliminary level -1 background check to advance to the Public‑Safety Dispatcher / Call Taker Pre‑Employment Test (allow 1½ to 2 hours for this assessment). Applicants passing the predetermined scoring criteria will advance to a verbal assessment and interview.
Employee must obtain CJIS certification within first six months of employment.
Pass a level 2 background check.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735) in advance to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act.
VETERANS’ PREFERENCE
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) and any other documentation required by Rule 55A‑7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
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Agency: Florida Fish and Wildlife Conservation Commission
Working Title: LAW ENFORCEMENT DISPATCHER (CLASS TITLE: DUTY OFFICER)
Pay Plan: Career Service
Position Number: 77000453
Salary: $1,651.38 Bi-weekly
Posting Closing Date: 07/16/2026
WHAT IS THE FWC?
The Florida Fish and Wildlife Conservation Commission (FWC) is a constitutional state agency entrusted with conserving fish and wildlife resources for their long‑term well‑being and the benefit of the people. The FWC Division of Law Enforcement protects Florida’s natural resources and people through proactive and responsive law enforcement services. FWC Officers are state law enforcement police officers who are also dually certified as National Oceanic and Atmospheric Administration, and United States Fish and Wildlife Service federal officers that can enforce federal laws pertaining to national marine fishery and federal fish / wildlife violations. FWC’s Division of Law Enforcement is the leading conservation law enforcement agency in the nation.
WHAT IS AN FWC DUTY OFFICER?
A Duty Officer is a certified law enforcement dispatcher who is responsible for monitoring and operating a two‑way radio system, FCIC/NCIC computer terminal (i.e., teletype) communication, and making independent decisions. Duty Officers learn and master the art of multitasking while composing and disseminating information through various communication sources to deliver routine and/or emergency correspondence to agency personnel, partnering law enforcement agencies, and the public to remain compliant with standards set forth by the Agency, Federal Communications Commission (FCC) and Florida Department of Law Enforcement (FDLE).
Tasks performed by the Duty Officer include but are not limited to:
Monitor and operate a two‑way radio system, telephone and teletype system
Dispatch law enforcement officers and other personnel to citizen complaints and/or crimes in progress
Communicate and formally document messages regarding the safety of officers performing hazardous duties between the field and base station
Contact law enforcement administrators regarding any emergency radio broadcast and maintain location and status of law enforcement personnel through constant radio and telephone contact
Operate the Florida Crime Information Center / National Crime Information Center (FCIC/NCIC) computer terminal
Broadcast “Be on the Look Out” (BOLO) alerts regarding dangerous or wanted criminals
Receive emergency and/or routine requests to and from officers and enter these messages into the computer
Evaluate, disseminate, and provide criminal and/or confidential information to authorized personnel 24 hours per day
Remain current on all procedures, laws, rules, and regulations, and disseminate this information to the public and staff as necessary
Handle various administrative tasks as required
WHY SHOULD I APPLY?
Agency-sponsored training and state certification combined with on‑the‑job training while working towards professional certification
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Supplemental Insurance Options such as Disability, Dental and Vision
Contributory Retirement Plan
Employee Assistance Program
Tuition waivers for college courses
SALARY
$42,935.88 annually ($1,651.38 bi‑weekly)
Salary Incentives Include
Shift Differential pay: 10% for evening shifts and 15% for overnight shifts
Communications Training Officer (CTO) pay: 5% increase while training
Career Development Plan opportunities
Duty Officer Supervisor roles
Regional Communications Center Management positions
Notice
Applicants, including qualified veterans seeking veteran's preference: Due to FDLE CJIS security requirements regarding FCIC/NCIC access, candidates and veterans selected for consideration must successfully pass a preliminary level 1 background check prior to participating in the required Public‑Safety Dispatcher/Call Taker Pre‑employment testing. Applicants that pass the predetermined test scoring criteria will be invited to participate in a verbal assessment and interview.
Minimum Qualifications
Must be willing to work rotating shifts including nights, weekends, and holidays.
Must be willing to be called in to work during staff shortages, special details or emergency situations and be onsite within the hour.
Must be proficient in Microsoft Word, Excel, and Outlook.
Type a minimum of 35 correct words per minute.
Qualified applicants and veterans selected for consideration are required to pass a preliminary level -1 background check to advance to the Public‑Safety Dispatcher / Call Taker Pre‑Employment Test (allow 1½ to 2 hours for this assessment). Applicants passing the predetermined scoring criteria will advance to a verbal assessment and interview.
Employee must obtain CJIS certification within first six months of employment.
Pass a level 2 background check.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735) in advance to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug‑Free Workplace Act.
VETERANS’ PREFERENCE
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) and any other documentation required by Rule 55A‑7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
#J-18808-Ljbffr