Customer Service Associate
LaSalle Network, Chicago, IL, United States
LaSalle Network is hiring a Temporary Customer Service Associate for a well‑established, nationally recognized organization known for its strong culture, high standards, and commitment to customer experience. The Temporary Customer Service Associate will play a key role in ensuring customer satisfaction while representing a trusted and reputable brand. This is an excellent opportunity for someone who thrives in fast‑paced environments, enjoys problem‑solving, and takes pride in delivering excellent service.
Responsibilities
Provide full‑range customer support as a Temporary Customer Service Associate via phone, email, fax, mail, internet, and in‑person interactions
Handle high‑volume inbound calls and inquiries related to orders, warranties, product information, assembly, and shipping
Manage escalated or complex issues calmly and efficiently as a Temporary Customer Service Associate
Proactively troubleshoot product and service issues using internal tools and resources
Accurately process warranty orders and service requests
Document and share customer feedback with internal teams to improve service delivery
Support front desk coverage and greet visitors as assigned
Requirements
Bachelor’s degree required
Strong proficiency in Microsoft Word, Excel, Outlook, and internet navigation
Minimum typing speed of 45 WPM with high accuracy
Excellent verbal and written communication skills
Professional phone presence and strong active listening skills
Ability to multitask, prioritize, and manage competing demands
Strong problem‑solving skills with the ability to remain calm under pressure
High integrity, strong work ethic, and a “can‑do” attitude
Key Details
Compensation: $17–$22/hour; based on experience
LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
Location: Oak Park, IL
Work Model: Onsite
Assignment Length: Approx. 6 months
Opportunity to join a nationally recognized organization with a strong reputation
Exposure to escalated issue resolution and cross‑functional collaboration
Strong resume‑building opportunity in a professional customer service role
Skill development in communication, problem‑solving, and customer experience
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
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Responsibilities
Provide full‑range customer support as a Temporary Customer Service Associate via phone, email, fax, mail, internet, and in‑person interactions
Handle high‑volume inbound calls and inquiries related to orders, warranties, product information, assembly, and shipping
Manage escalated or complex issues calmly and efficiently as a Temporary Customer Service Associate
Proactively troubleshoot product and service issues using internal tools and resources
Accurately process warranty orders and service requests
Document and share customer feedback with internal teams to improve service delivery
Support front desk coverage and greet visitors as assigned
Requirements
Bachelor’s degree required
Strong proficiency in Microsoft Word, Excel, Outlook, and internet navigation
Minimum typing speed of 45 WPM with high accuracy
Excellent verbal and written communication skills
Professional phone presence and strong active listening skills
Ability to multitask, prioritize, and manage competing demands
Strong problem‑solving skills with the ability to remain calm under pressure
High integrity, strong work ethic, and a “can‑do” attitude
Key Details
Compensation: $17–$22/hour; based on experience
LaSalle Network consultants are eligible to enroll in benefits. For details, visit https://www.thelasallenetwork.com/consultants/
Location: Oak Park, IL
Work Model: Onsite
Assignment Length: Approx. 6 months
Opportunity to join a nationally recognized organization with a strong reputation
Exposure to escalated issue resolution and cross‑functional collaboration
Strong resume‑building opportunity in a professional customer service role
Skill development in communication, problem‑solving, and customer experience
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
#J-18808-Ljbffr