Patient Service Representative
Dental Care Alliance, Shelton, CT, United States
Overview
Huntington Dental Group is looking for a
Patient Service Representative
in
Shelton, Connecticut
to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field. The person will be a support person to all the staff members and patients in the office, answering phones, handling patient inquiries, making appointments, and assisting with completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.
What We Offer
Full time: Monday 9am-6pm, Tuesday 8am-5pm, Wednesday 8am-5pm, Thursday 8am-5pm, Saturday 8am-2pm
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team-oriented work environment with access to modern dental technology
How To Apply
If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV. Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
Customer Service: acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and concerns according to policies
Answer telephone calls
Schedule appointments
Maintain appointment book
Confirm appointments
Follow up on no-shows/cancellations of appointments
Register patients on sign-in sheet
Post charges and payments to patient accounts
Check voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
1 year experience working in a dental, medical, or other health-care office
Knowledge of insurance plans (HMO/PPO) is a plus
Experience answering telephone
Must have exceptional customer service skills
Legal Disclaimer
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
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Huntington Dental Group is looking for a
Patient Service Representative
in
Shelton, Connecticut
to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.
Position Overview
This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field. The person will be a support person to all the staff members and patients in the office, answering phones, handling patient inquiries, making appointments, and assisting with completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.
What We Offer
Full time: Monday 9am-6pm, Tuesday 8am-5pm, Wednesday 8am-5pm, Thursday 8am-5pm, Saturday 8am-2pm
Health, dental, and vision insurance (individual and family coverage)
Life insurance and disability benefits
401(k) plan
Team-oriented work environment with access to modern dental technology
How To Apply
If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV. Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!
Responsibilities
Customer Service: acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and concerns according to policies
Answer telephone calls
Schedule appointments
Maintain appointment book
Confirm appointments
Follow up on no-shows/cancellations of appointments
Register patients on sign-in sheet
Post charges and payments to patient accounts
Check voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
1 year experience working in a dental, medical, or other health-care office
Knowledge of insurance plans (HMO/PPO) is a plus
Experience answering telephone
Must have exceptional customer service skills
Legal Disclaimer
We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.
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