Technical Claim Manager-Miscellaneous Professional Liability/E&O (hybrid)
RLI Insurance Company, Peoria, IL, United States
Principal Duties & Responsibilities
Proactively handle professional liability claims primarily involving miscellaneous professional liability litigation, including Errors and Omissions/E&O and Cyber, to achieve optimum payout results by resolving claims fairly, expeditiously, and economically.
Assess and analyze coverage issues on claims, and issue appropriate coverage letters and documentation.
Complete timely investigation of claims and post appropriate reserves.
Pursue risk transfer opportunities, including dealing with contractual indemnity and additional insured issues.
Handle claims in accordance with RLI's Best Practices.
Resolve claims in a timely manner to an effective outcome.
Travel to and attend mediations, settlement conferences, and/or trials as warranted.
Education & Experience
Typically requires a bachelor’s degree in business administration, insurance, or a related field and 5+ years of experience in a similar position directly handling claims or as an attorney with experience in litigation. JD preferred.
Knowledge, Skills, & Competencies
Meaningful experience handling professional liability claims with significant exposure under professional liability policies. Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution are essential.
Superior writing and communication skills to work effectively with insureds, claimants, underwriters, and upper management.
Compensation Overview
The base salary range for the position is $100,004.00 - $143,005.00. The salary offered will take into account geographic location, experience, scope & responsibilities of the role, qualifications, and business needs. The range may be modified in the future.
Financial Incentives
Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401(k) and ESOP profit‑sharing contributions (up to 15% of eligible earnings)
Work & Life
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Health & Wellness
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short‑term and long‑term disability benefits
Personal & Professional Growth
RLI encourages its employees to pursue professional development work in insurance and job‑related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in‑house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
Training & certification opportunities
Tuition reimbursement
Education bonuses
Diversity & Inclusion
Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.
RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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Proactively handle professional liability claims primarily involving miscellaneous professional liability litigation, including Errors and Omissions/E&O and Cyber, to achieve optimum payout results by resolving claims fairly, expeditiously, and economically.
Assess and analyze coverage issues on claims, and issue appropriate coverage letters and documentation.
Complete timely investigation of claims and post appropriate reserves.
Pursue risk transfer opportunities, including dealing with contractual indemnity and additional insured issues.
Handle claims in accordance with RLI's Best Practices.
Resolve claims in a timely manner to an effective outcome.
Travel to and attend mediations, settlement conferences, and/or trials as warranted.
Education & Experience
Typically requires a bachelor’s degree in business administration, insurance, or a related field and 5+ years of experience in a similar position directly handling claims or as an attorney with experience in litigation. JD preferred.
Knowledge, Skills, & Competencies
Meaningful experience handling professional liability claims with significant exposure under professional liability policies. Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution are essential.
Superior writing and communication skills to work effectively with insureds, claimants, underwriters, and upper management.
Compensation Overview
The base salary range for the position is $100,004.00 - $143,005.00. The salary offered will take into account geographic location, experience, scope & responsibilities of the role, qualifications, and business needs. The range may be modified in the future.
Financial Incentives
Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401(k) and ESOP profit‑sharing contributions (up to 15% of eligible earnings)
Work & Life
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Health & Wellness
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
Short‑term and long‑term disability benefits
Personal & Professional Growth
RLI encourages its employees to pursue professional development work in insurance and job‑related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in‑house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
Training & certification opportunities
Tuition reimbursement
Education bonuses
Diversity & Inclusion
Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.
RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
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