Regional Planner/Scheduler
Cushman Wakefield Multifamily, Austin, TX, United States
Overview
This role combines the responsibilities of the Planner and the Scheduler function. Primarily responsible for receiving all written and electronic customer work requests, verify completeness of entries, enter information into CMMS, determine the appropriate supervisor and issue work orders. Plans and schedules work utilizing maintenance management systems (CMMS, et al) and standard procedures to optimize maintenance resource utilization and productivity. Responsible for effective configuration and utilization of CMMS, including data capture, backlog management, labor management / resource productivity, performance reporting, material management, etc., as required to meet the strategic long-term objectives of the CUSTOMER Engineering team. Team spirit and commitment to customer service are required.
This position is responsible for managing all activities related to planning and scheduling operations, maintenance, and engineering resources by performing the following duties personally or through subordinate supervisors.
Essential Job Functions and Responsibilities
Schedule maintenance activities including service requests and preventive/corrective maintenance. Work closely with the account management team to ensure effects on operations are recognized, well planned and coordinated. Develop, generate and disseminate the maintenance schedule.
Analyze maintenance and project resource requirements and assign mechanical, electrical, and engineering services as required. Identify resources and materials required to execute the requested work.
Coordinate maintenance activities and details with other departments, preparing specifications and work packages. Work packages include materials, labor, special tools/equipment and written procedures to ensure a safe and efficient working environment. Where Work Permits are required, verify completeness and include with work packages.
Ensure the work packages are complete and all materials, labor and equipment are available prior to scheduling work. Ensure plans, schedules and resources needed are well-defined, documented and meet customer requirements. Perform QA function in work order process.
Maintain a comprehensive backlog of all maintenance activity by work type (CMMS). Recognize the priority of the work order backlog and reschedule when appropriate seeking direction from the Work Manager.
Maintain an accurate asset registry within the CMMS.
Communicate with Building Manager/Requester to determine total scope of work and priority of the project or service request. Submit written notifications to Building Managers to coordinate upcoming shutdowns.
Administer the preventative maintenance tracking and documentation programs, assign and distribute the work to the appropriate supervisor, review scope and frequency of assignments with the supervisor and make changes where required.
Act as a contact/liaison between O&M staff and the requesting department for the planning and scheduling of work performed by the O&M site team.
Review monthly performance reports for accuracy and make corrections when necessary. Ensure all established costs, quality, and delivery commitments are met. Review production and operating reports and highlight the resolution of operational and maintenance problems.
Other Essential Functions / Duties
Collaborate with the account management team and CUSTOMER management team to identify, develop, and deploy best practices (i.e., safety, quality control, training, standards and qualifications, maintenance practices, etc.).
Attend daily/weekly meetings to develop the next day/week's schedule, review the status of scheduled work orders, and discuss new, incoming work orders.
Recommend and arrange alternatives for resource schedule constraints (e.g., change assignments, overtime, utilization of third party).
May estimate job requirements for preventative maintenance activities including number/type of O&M staff to be assigned and number of man-hours per task.
May identify opportunities to improve process, planning or performance through analysis of work order flow, project demands and expectations. May review utilization and cost data to recommend corrective actions to reduce costs.
Performs administrative activities associated with the effective management of operations, including compiling, storing and retrieving data for reports.
Other duties as assigned.
Qualifications
Note:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education:
High school/GED with equivalent experience; Associate’s degree in maintenance technology preferred.
Skills:
Effective communication of information and ideas so others will understand.
Time management skills.
Strong administrative and mathematical skills with willingness to handle paperwork.
Working knowledge of personal computers; able to navigate CMMS and MS Excel.
Good planning and organizational skills.
Ability to understand what constitutes good instructions.
Ability to interpret blueprints and shop drawings.
Understanding of the proper use of work orders, priorities, scheduling, etc.
Ability to manage multiple jobs simultaneously and maintain controlled motion.
Professional demeanor capable of commanding respect within maintenance and operating organizations.
Cushman & Wakefield is an Equal Opportunity employer. Discrimination of any type will not be tolerated. In accordance with the Americans with Disabilities Act Amendments Act (ADAAA), if you require an accommodation to apply for a position, please contact the ADA line at 1-888-365-5406 or email. Please refer to the job title and location when you contact us. INCO: Cushman & Wakefield
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This role combines the responsibilities of the Planner and the Scheduler function. Primarily responsible for receiving all written and electronic customer work requests, verify completeness of entries, enter information into CMMS, determine the appropriate supervisor and issue work orders. Plans and schedules work utilizing maintenance management systems (CMMS, et al) and standard procedures to optimize maintenance resource utilization and productivity. Responsible for effective configuration and utilization of CMMS, including data capture, backlog management, labor management / resource productivity, performance reporting, material management, etc., as required to meet the strategic long-term objectives of the CUSTOMER Engineering team. Team spirit and commitment to customer service are required.
This position is responsible for managing all activities related to planning and scheduling operations, maintenance, and engineering resources by performing the following duties personally or through subordinate supervisors.
Essential Job Functions and Responsibilities
Schedule maintenance activities including service requests and preventive/corrective maintenance. Work closely with the account management team to ensure effects on operations are recognized, well planned and coordinated. Develop, generate and disseminate the maintenance schedule.
Analyze maintenance and project resource requirements and assign mechanical, electrical, and engineering services as required. Identify resources and materials required to execute the requested work.
Coordinate maintenance activities and details with other departments, preparing specifications and work packages. Work packages include materials, labor, special tools/equipment and written procedures to ensure a safe and efficient working environment. Where Work Permits are required, verify completeness and include with work packages.
Ensure the work packages are complete and all materials, labor and equipment are available prior to scheduling work. Ensure plans, schedules and resources needed are well-defined, documented and meet customer requirements. Perform QA function in work order process.
Maintain a comprehensive backlog of all maintenance activity by work type (CMMS). Recognize the priority of the work order backlog and reschedule when appropriate seeking direction from the Work Manager.
Maintain an accurate asset registry within the CMMS.
Communicate with Building Manager/Requester to determine total scope of work and priority of the project or service request. Submit written notifications to Building Managers to coordinate upcoming shutdowns.
Administer the preventative maintenance tracking and documentation programs, assign and distribute the work to the appropriate supervisor, review scope and frequency of assignments with the supervisor and make changes where required.
Act as a contact/liaison between O&M staff and the requesting department for the planning and scheduling of work performed by the O&M site team.
Review monthly performance reports for accuracy and make corrections when necessary. Ensure all established costs, quality, and delivery commitments are met. Review production and operating reports and highlight the resolution of operational and maintenance problems.
Other Essential Functions / Duties
Collaborate with the account management team and CUSTOMER management team to identify, develop, and deploy best practices (i.e., safety, quality control, training, standards and qualifications, maintenance practices, etc.).
Attend daily/weekly meetings to develop the next day/week's schedule, review the status of scheduled work orders, and discuss new, incoming work orders.
Recommend and arrange alternatives for resource schedule constraints (e.g., change assignments, overtime, utilization of third party).
May estimate job requirements for preventative maintenance activities including number/type of O&M staff to be assigned and number of man-hours per task.
May identify opportunities to improve process, planning or performance through analysis of work order flow, project demands and expectations. May review utilization and cost data to recommend corrective actions to reduce costs.
Performs administrative activities associated with the effective management of operations, including compiling, storing and retrieving data for reports.
Other duties as assigned.
Qualifications
Note:
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education:
High school/GED with equivalent experience; Associate’s degree in maintenance technology preferred.
Skills:
Effective communication of information and ideas so others will understand.
Time management skills.
Strong administrative and mathematical skills with willingness to handle paperwork.
Working knowledge of personal computers; able to navigate CMMS and MS Excel.
Good planning and organizational skills.
Ability to understand what constitutes good instructions.
Ability to interpret blueprints and shop drawings.
Understanding of the proper use of work orders, priorities, scheduling, etc.
Ability to manage multiple jobs simultaneously and maintain controlled motion.
Professional demeanor capable of commanding respect within maintenance and operating organizations.
Cushman & Wakefield is an Equal Opportunity employer. Discrimination of any type will not be tolerated. In accordance with the Americans with Disabilities Act Amendments Act (ADAAA), if you require an accommodation to apply for a position, please contact the ADA line at 1-888-365-5406 or email. Please refer to the job title and location when you contact us. INCO: Cushman & Wakefield
#J-18808-Ljbffr