Leasing Consultant
RGF PROPERTIES INC, Bakersfield, CA, United States
RGF Properties is seeking an experienced and energetic Leasing Consultant for one of Bakersfield's finest apartment communities. Come join our team and grow with us!
Leasing Consultant
RGF Properties, Inc. Bakersfield, CA
Employment Type: Full-Time
Benefits Offered: 401K, Dental, Life, Medical, Vision, PTO
Compensation: $21 per hour (plus commission)
SUMMARY
The Leasing Consultant is the residential sales representative whose primary duties are to greet clients, to present professionally the features and benefits of their assigned property and properly secure lease agreements from qualified applicants. As a key employee liaison between all guests of the community and the ownership, Leasing Consultant personnel must have leasing experience in the multi‑family industry, be familiar with using computer software to perform various tasks, have a proven track record in sales and leasing properties, excellent interpersonal skills and strong communication.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet all guests upon entering the community while maintaining the highest quality of customer service.
Ensure that all vacant or pending units are locked/unlocked as needed and that surrounding areas are in “model” condition.
Show units to prospects and follow up on daily traffic.
Prepare all lease documents.
Have prospects complete application and secure deposit in accordance with company procedures and Fair Housing requirements.
Conduct all business in accordance with RGF’s policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
Update availability report.
Submit processed applications to the Community Manager for approval and follow up with applicants regarding status.
Ensure unit is ready for resident to move in on the agreed date.
Immediately follow up on prospects that did not close and attempt to close sale again; if unable to help, refer them to sister communities.
Maintain thorough product knowledge of the property, sister properties and competitors.
Secure new resident signatures on appropriate paperwork prior to move‑in and orient new residents to community.
Assist with the renewal program, including sending renewal letters and preparing renewals.
Open the leasing office daily, ensuring cleanliness, preparing refreshments for potential guests, taking phones off overnight service, and checking/responding to voicemail.
Use proper phone etiquette for all incoming and outgoing calls and keep all calls professional.
Report violations of rules and regulations noticed at any time.
Observe precautions required to protect residents, guests and property; report damage, theft, and found articles to supervisors.
Be familiar with fire alarm system operations and report all incidents to management.
Contact police or fire departments in cases of emergency (e.g., fire or unauthorized persons).
Close out work orders daily, weekly, monthly and follow up with residents to ensure completion.
Maintain and update resident information in computer database.
Assist in developing and implementing effective marketing strategies to increase property traffic and internet leads.
Post and update social media advertisements to maximize property visibility.
Assist with property and resident events.
JOB REQUIREMENTS
High School Diploma with two years of leasing experience preferred.
Position requires excellent leasing and closing skills; computer skills and organization are essential.
Operate telephone, personal computer/keyboard, Microsoft Office (Word, Outlook), and community software.
Ability to understand and explain lease documents.
Ability to sell the property’s products and services to prospects.
Ability to work a flexible schedule, including evenings and weekends.
Comply with expectations as demonstrated in the employee handbook.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Some lifting; typically 25 lbs or less.
Ability to climb stairs to access units.
Ability to walk several acres to tour the community.
Ability to stand for long periods.
Ability to sit at a desk for long periods of time.
This is a drug‑free workplace.
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Leasing Consultant
RGF Properties, Inc. Bakersfield, CA
Employment Type: Full-Time
Benefits Offered: 401K, Dental, Life, Medical, Vision, PTO
Compensation: $21 per hour (plus commission)
SUMMARY
The Leasing Consultant is the residential sales representative whose primary duties are to greet clients, to present professionally the features and benefits of their assigned property and properly secure lease agreements from qualified applicants. As a key employee liaison between all guests of the community and the ownership, Leasing Consultant personnel must have leasing experience in the multi‑family industry, be familiar with using computer software to perform various tasks, have a proven track record in sales and leasing properties, excellent interpersonal skills and strong communication.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet all guests upon entering the community while maintaining the highest quality of customer service.
Ensure that all vacant or pending units are locked/unlocked as needed and that surrounding areas are in “model” condition.
Show units to prospects and follow up on daily traffic.
Prepare all lease documents.
Have prospects complete application and secure deposit in accordance with company procedures and Fair Housing requirements.
Conduct all business in accordance with RGF’s policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
Update availability report.
Submit processed applications to the Community Manager for approval and follow up with applicants regarding status.
Ensure unit is ready for resident to move in on the agreed date.
Immediately follow up on prospects that did not close and attempt to close sale again; if unable to help, refer them to sister communities.
Maintain thorough product knowledge of the property, sister properties and competitors.
Secure new resident signatures on appropriate paperwork prior to move‑in and orient new residents to community.
Assist with the renewal program, including sending renewal letters and preparing renewals.
Open the leasing office daily, ensuring cleanliness, preparing refreshments for potential guests, taking phones off overnight service, and checking/responding to voicemail.
Use proper phone etiquette for all incoming and outgoing calls and keep all calls professional.
Report violations of rules and regulations noticed at any time.
Observe precautions required to protect residents, guests and property; report damage, theft, and found articles to supervisors.
Be familiar with fire alarm system operations and report all incidents to management.
Contact police or fire departments in cases of emergency (e.g., fire or unauthorized persons).
Close out work orders daily, weekly, monthly and follow up with residents to ensure completion.
Maintain and update resident information in computer database.
Assist in developing and implementing effective marketing strategies to increase property traffic and internet leads.
Post and update social media advertisements to maximize property visibility.
Assist with property and resident events.
JOB REQUIREMENTS
High School Diploma with two years of leasing experience preferred.
Position requires excellent leasing and closing skills; computer skills and organization are essential.
Operate telephone, personal computer/keyboard, Microsoft Office (Word, Outlook), and community software.
Ability to understand and explain lease documents.
Ability to sell the property’s products and services to prospects.
Ability to work a flexible schedule, including evenings and weekends.
Comply with expectations as demonstrated in the employee handbook.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Some lifting; typically 25 lbs or less.
Ability to climb stairs to access units.
Ability to walk several acres to tour the community.
Ability to stand for long periods.
Ability to sit at a desk for long periods of time.
This is a drug‑free workplace.
#J-18808-Ljbffr